Hi, You are absolutely correct. Each person's experiences along with equipment make up the bad or good. The nice thing about most applications such as jaws is that if the newer version does not work, then uninstall and reinstall the older version. No one would fault you for this. You gave it a try and it did not work for you or you just plain did not like it. Rich ----- Original Message ----- From: Adrian Spratt In this instance, I don't agree with Rich, who I know from other contributions is very knowledgeable. I find the version of JAWS 8 that you download from the FS website, as opposed to the original version on the mailed CD, to be reliable. There have been many fewer complaints about this version of JAWS than those about the various guises of 7. Clearly, it all depends on our individual experiences with JAWS, which in turn seem to depend on our machines and possibly on what applications we use.