Re: Multiple crashes with XP
- From: "George Marshall" <geom4@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sun, 24 Apr 2005 20:23:39 -0400
Hi:
I spoke to Eric Damery on Friday and he assured me If I and you download and
install the latest version of JAWS 6.1 it will take care of the most of the
crashes. Because of the length of the file and I am on a dial-up I haven't
had a chance to download it yet.
HTH,
George R. Marshall
geom4@xxxxxxxxxxxxx
----- Original Message -----
From: "Playful Heart" <playfulheart@xxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, April 24, 2005 4:52 PM
Subject: Re: Multiple crashes with XP
This is just an idea but could it be that when XP seems to freeze what is
really happening is JAWS is either hiding or doesn't know how to react.
Since it is in the video chain it could cause a computer to lock up. I have
had the same thing happen and have more than one version of JAWS on here. I
am not able to load that either. This seems to me more of a problem with
the newer versions so something must have been changed in the JAWS
scripting. The older version of JAWS that I have on here does not have the
same freeze up problems.
----- Original Message -----
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, April 24, 2005 12:42 PM
Subject: Re: Multiple crashes with XP
> Curmudgeon,
> I'm pretty ignorant about how to determine which programs that are running
> as services can be deleted from that list without ill effect. But there
> are
> people who do know more about it. If not on this list then possibly on
> something like the NFB-hosted GUI-Talk list and others. Might be
> worthwhile
> to go to www.nfbnet.org , look under the link for mailing lists, and
> perhaps
> subscribe to the GUI-Talk list or one of the others, which often have
> among
> their subscribers a fair number of computer professionals who are astute
> about stuff like this.
>
> hope this helps a bit.
> Daniel
>
> ----- Original Message -----
> From: "curmudgeon" <one2three4five6@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Sunday, April 24, 2005 9:53 AM
> Subject: Re: Multiple crashes with XP
>
>
> in services, depending which one one looks at,
> on my system,
> are, 86 or 93 services, running in the back ground
> like:
> clip book, not remembering what some one told me what this is,
> was, set to run automatically
> remote access, networking
> this is a personal home, computer which will never be networked so why
> have
> remote access run automatically,
> fax, I don't fax anything nor do I plan to
> just to name a few,
> warning warning
> I have go back, from norton
> with this new xp computer
> turning off some services there are so, many that i do not understand
> and the name is so, cryptic
> that on occaision
> i was able to turn off something off that was critical
> and only because i had go back was able to recover what ever i had just
> done
> to cripple my computer
> such as turn the sound off
> ----- Original Message -----
> From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Saturday, April 23, 2005 7:58 AM
> Subject: Re: Multiple crashes with XP
>
>
> Just out of curiousity, what sorts of things have you discovered to be
> running in the background that someone else might not have on their
> system?
> Thanks.
> ----- Original Message -----
> From: "curmudgeon" <one2three4five6@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Saturday, April 23, 2005 5:14 AM
> Subject: Re: Multiple crashes with XP
>
>
>
> will try tabbing to see the diference,
> 240 ram free, on your machine which means
> there are fewer things running in the back ground,
> than,, on mine,
> and i am losing the battle
> trying to,
> turning off, things that don't need to be on
> ----- Original Message -----
>
> and i agree, about the crashes, on the system that had, 98, and had xp
> put
> over it,
> there are more serious problems,
> save what they can and format may be the best soulution
>
>
> From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Friday, April 22, 2005 7:12 AM
> Subject: Re: Multiple crashes with XP
>
>
> Hi,
> In the interim, another lister provided me with directions, and I found
> this
> information easily, using only the tab key at the last to move into the
> area, and without any need to use the Jaws cursor or the Insert B command.
> The information just read straight up and down, item by item.
>
> Thank you for this explanation, nonetheless. Everything's is fine now.
>
> Incidentally,, my own memory allocation statistics don't confirm the
> numerous suggestions in this thread that insufficient memory is one of the
> most predictable and likely culprits in a scenario involving certain kinds
> of system hangings and crashes: On my own XP Home SP2 system,Out of my
> 512
> Mb physical RAM, with Jaws, Word, Outlook Express and Internet Explorer
> all
> running, and a fair-sized document loaded into Word, I still had 240 Mb
> RAM
> free. From time to time I, too, have had crashes, though they exclusively
> have involved the application Audible Manager. As I've said, I don't
> think
> insufficient RAM is necessarily the best, first guess as to the cause of
> this kind of malfunction.
>
> Daniel
> ,
>
>
> ----- Original Message -----
> From: "curmudgeon" <one2three4five6@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Friday, April 22, 2005 6:34 AM
> Subject: Re: Multiple crashes with XP
>
>
> after entering on system information,
> you are presented with a page,
> with your system information,
> mine is,
>
> System Information
> File Edit View Tools Help
> System Summary Item Value
> Hardware Resources OS Name Microsoft Windows XP Home Edition
> Components Version 5.1.2600 Service Pack 2 Build 2600
> Software Environment OS Manufacturer Microsoft Corporation
> System Name YOUR-AT5QGAAC3ZInternet Settings System Manufacturer HP
> Pavilion
> 061Applications System Model DW230A-ABA a500n
> System Type X86-based PC
> Processor x86 Family 6 Model 10 Stepping 0 AuthenticA
> BIOS Version/Date Phoenix Technologies, LTD 3.03, 2/9/2004
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\system32
> Boot Device \Device\HarddiskVolume2
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040
> User Name YOUR-AT5QGAAC3Z\Owner
> Time Zone Pacific Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 128.37 MB
> Find what: Find Close Find
> Search selected category only Search category names only
>
>
> insert b, will read all the info,
> or,
> route jaws to pc
> then, insert down arrow to read yours
> or, then page down
> and when you up arrow it should read
> near the bottom of this page is where
> the info is about your ram,
>
> if it is not there
> up or down arrow with the
> jaws routed to pc cursor
> until you hear the scrol down symbol
> insert right or left arrow
> until you are on the scrol down symbol,
> this is where, those mouser's
> people who use the mouse
> would click to scroll down the page
> to expand it
> then try up arrowing to see if the info about your ram is showing
> on the rare occaision the info was not there the first time i go to
> someone's computer and check the info about how much ram is available
>
> good luck
>
>
> ----- Original Message -----
> From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Thursday, April 21, 2005 4:30 AM
> Subject: Re: Multiple crashes with XP
>
>
> I followed your directions, but I couldn't find a listing for the state of
> my system's memory. The last part of your directions must be the problem
> for me; there are a number of tabs in this function. The first one is
> General. Is that where you recommend pressing Page Down, and then
> arrowing
> up through a list? To what? Please look at this again and, if you left
> out
> a step or some description, please explain. I'd like to be able to check
> my
> memory situation.
> Thanks.
>
> ----- Original Message -----
> From: "curmudgeon" <one2three4five6@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Thursday, April 21, 2005 4:14 AM
> Subject: Re: Multiple crashes with XP
>
>
> when you go to system tools
> under accessories
> to system information
> route jaws to pc
> page down and then, up arrow
> how much ram is free?
>
> when I start my monster up
> on any given day
> there is usually around 200 ram free
> and most days i don't run out of ram
> with 512 to start with
> but lately,with the last 2 versions of jaws
> there are times when jaws freezes up
> maybe from opening too many programs up, and even after shutting them off
> opening up openbook, then maybe burning a cd, then using omni page in word
> to scan a another document etc etc
>
> some programs don't give back the ram they used
> i have been told ms word is one of them that don't give back the ram when
> you close it
> and the only solution is to shut down and restart
>
> my technician, says, i am crazy
> and more ram isn't gonna do anything for me
> except cost me some mo money
>
> I am not sure whether adding more ram will help or not
> and I miss the three finger salute of my 98 machine
> and being able to run a repair on internet explorer
> when things get sluggish or stop in the middle of a session
> but i don't miss the blue screen of death
> with xp i don't get
> but in the last couple of weeks my computer has restarted twice
> in the middle of downloading music,
> and
> doing other things while it was busy
> and have no idea what caused the crash
>
> if, you do decide to get more ram, please keep us informed
> if it solves the problems
>
>
> From: "George Marshall" <geom4@xxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Wednesday, April 20, 2005 7:41 AM
> Subject: Re: Multiple crashes with XP
>
>
> Hi curmudgeon:
> I have 512 megs of memory on this Intel processor with XP home. Do you
> think it would more stable if I added another 512, I haven't ran your
> cleanup suggestions yet but will do so in the next day or so.
> Thanks,
> George R. Marshall
> geom4@xxxxxxxxxxxxx
> ----- Original Message -----
> From: "George Marshall" <geom4@xxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Tuesday, April 19, 2005 9:42 AM
> Subject: Re: Multiple crashes with XP
>
>
> Thanks a lot I will try your suggestions.
> George R. Marshall
> geom4@xxxxxxxxxxxxx
> ----- Original Message -----
> From: "curmudgeon" <one2three4five6@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Tuesday, April 19, 2005 8:26 AM
> Subject: Re: Multiple crashes with XP
>
>
> i'd try
>
> go into my computer
> highlite your hard drive
> alt enter to bring up properties
> control tab to tools
> enter on check for errors
> but, tab around and check both check boxes
> enter on ok
> you will be told you must restart your computer to run the check errors
> press ok
> and then restart your computer
> and let it run a full system check for errors
> it may take 20 or 30 40 minutes
> to run,
> also, do a thorough cleaning out of temp files
> disk clean up in properties
> go into your hard drive into windows
> p for prefetch
> delete them they are more temp files
> go into control panel
> internet options
> delete cookies, temp files, off line files, delete history
> run a defragg whether it says it needs it or not
> i would go to
> www.google.com/ie
> type in cleanup
> the first choice will be
> a microsoft utility
> called cleanup. exe
> down load it
> install it
> and run it
> it will delete the hidden temp files that are hiding in your computer
> after it runs do not restart your computer yet
> like the pop up says to
> tab to no
> then route jaws to pc
> page down then up arrow to see how much space has been recovered from how
> many files
>
> then restart your system
>
>
> ----- Original Message -----
> From: "Linda Parent" <mslparent25@xxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Monday, April 18, 2005 3:12 PM
> Subject: RE: Multiple crashes with XP
>
>
> Hi,
>
> Well, if it makes you feel better, I have the same setup with Intel and am
> having crashes.
>
> Linda Parent
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
> Of George Marshall
> Sent: Monday, April 18, 2005 5:10 PM
> To: jfw
> Subject: Multiple crashes with XP
>
> Hi:
> I am running Xp home on a 3.5 Intel processor with 512 megs of memory with
> JAWS 6.0, with service pack 2. I am getting lots of crashes in various
> programs. I upgraded from 98(SE). I wonder if JAWS 6.0 is at fault? If
> anyone could give me any advice I would appreciate it. One more does
> anyone
>
> know the name of the log that shows what caused the crash and where it is
> located?
> Thanks,
> George R. Marshall
> geom4@xxxxxxxxxxxxx
>
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