Re: Multiple crashes with XP
- From: "George Marshall" <geom4@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 21 Apr 2005 10:36:47 -0400
Hi:
Just rebooted (crashed while composing a email reply) checked available
memory with your message open and there was 304.84.
Thanks,
George R. Marshall
geom4@xxxxxxxxxxxxx
----- Original Message -----
From: "curmudgeon" <one2three4five6@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, April 21, 2005 7:14 AM
Subject: Re: Multiple crashes with XP
when you go to system tools
under accessories
to system information
route jaws to pc
page down and then, up arrow
how much ram is free?
when I start my monster up
on any given day
there is usually around 200 ram free
and most days i don't run out of ram
with 512 to start with
but lately,with the last 2 versions of jaws
there are times when jaws freezes up
maybe from opening too many programs up, and even after shutting them off
opening up openbook, then maybe burning a cd, then using omni page in word
to scan a another document etc etc
some programs don't give back the ram they used
i have been told ms word is one of them that don't give back the ram when
you close it
and the only solution is to shut down and restart
my technician, says, i am crazy
and more ram isn't gonna do anything for me
except cost me some mo money
I am not sure whether adding more ram will help or not
and I miss the three finger salute of my 98 machine
and being able to run a repair on internet explorer
when things get sluggish or stop in the middle of a session
but i don't miss the blue screen of death
with xp i don't get
but in the last couple of weeks my computer has restarted twice
in the middle of downloading music,
and
doing other things while it was busy
and have no idea what caused the crash
if, you do decide to get more ram, please keep us informed
if it solves the problems
From: "George Marshall" <geom4@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Wednesday, April 20, 2005 7:41 AM
Subject: Re: Multiple crashes with XP
Hi curmudgeon:
I have 512 megs of memory on this Intel processor with XP home. Do you
think it would more stable if I added another 512, I haven't ran your
cleanup suggestions yet but will do so in the next day or so.
Thanks,
George R. Marshall
geom4@xxxxxxxxxxxxx
----- Original Message -----
From: "George Marshall" <geom4@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, April 19, 2005 9:42 AM
Subject: Re: Multiple crashes with XP
Thanks a lot I will try your suggestions.
George R. Marshall
geom4@xxxxxxxxxxxxx
----- Original Message -----
From: "curmudgeon" <one2three4five6@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, April 19, 2005 8:26 AM
Subject: Re: Multiple crashes with XP
i'd try
go into my computer
highlite your hard drive
alt enter to bring up properties
control tab to tools
enter on check for errors
but, tab around and check both check boxes
enter on ok
you will be told you must restart your computer to run the check errors
press ok
and then restart your computer
and let it run a full system check for errors
it may take 20 or 30 40 minutes
to run,
also, do a thorough cleaning out of temp files
disk clean up in properties
go into your hard drive into windows
p for prefetch
delete them they are more temp files
go into control panel
internet options
delete cookies, temp files, off line files, delete history
run a defragg whether it says it needs it or not
i would go to
www.google.com/ie
type in cleanup
the first choice will be
a microsoft utility
called cleanup. exe
down load it
install it
and run it
it will delete the hidden temp files that are hiding in your computer
after it runs do not restart your computer yet
like the pop up says to
tab to no
then route jaws to pc
page down then up arrow to see how much space has been recovered from how
many files
then restart your system
----- Original Message -----
From: "Linda Parent" <mslparent25@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, April 18, 2005 3:12 PM
Subject: RE: Multiple crashes with XP
Hi,
Well, if it makes you feel better, I have the same setup with Intel and am
having crashes.
Linda Parent
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of George Marshall
Sent: Monday, April 18, 2005 5:10 PM
To: jfw
Subject: Multiple crashes with XP
Hi:
I am running Xp home on a 3.5 Intel processor with 512 megs of memory with
JAWS 6.0, with service pack 2. I am getting lots of crashes in various
programs. I upgraded from 98(SE). I wonder if JAWS 6.0 is at fault? If
anyone could give me any advice I would appreciate it. One more does anyone
know the name of the log that shows what caused the crash and where it is
located?
Thanks,
George R. Marshall
geom4@xxxxxxxxxxxxx
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