Re: More response from Eric Damery
- From: "Christopher Hallsworth" <chrishallsworth@xxxxxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Tue, 26 Jun 2007 18:15:04 +0100
Yes it does thanks. I tried the check for updates feature and it
appeared to just sit there and do nothing. It said it can take several
minutes, but with a good reliable connection it shouldn't take that long
to at least find what updates are available. So yes I think the update
feature never worked, at least on my end anyway. Thanks again for the
help.
On Tue, 26 Jun 2007 09:04:04 -0500, "Chris Skarstad"
<toonhead@xxxxxxxxxx> said:
> Hi Chris
>
> You would need to download the full version from the fs website
> aparently, because for some reason I haven't been able to figure out
> yet, if you go from something like build 423, that is jaws 8.0.0.423
> and you upgrade to build 1173, that is JAWS 8.0.1173, and you try and
> do it through the check for updates, at least in my experience, JAWS
> gets screwed up. That may not be the case for you, but to be on the
> safe side, what I would do is download jaws 8.0.1173 directly from
> the fs website and let it just download while you sleep, or while
> you do other things. It'd probably take a good while since the file
> is about 60 mb. Getting a broadband connection these days is helpful
> for downloading things that size. Either way, that's how I would do
> it. The check for updates feature has never reallly worked all that
> well for me.
> I don't know if that's helpful or not, but I hope it is.
>
>
>
> At 08:14 AM 6/26/2007, you wrote:
> >Thanks Rick for letting us know about this. I am currently using JAWS
> >8.0.423 demo. However, since I'm on a dial-up connection, I'm not sure
> >how long it will take to update to JAWS 8.0.2173, so I may not be able
> >to see if I can duplicate the problem. However, I am optimistic that the
> >virtual buffer issues has been fixed in this update. Does anyone know
> >how long it would take for this update using dial-up? I'm not on about
> >downloading the full release, but rather updating JAWS through the check
> >for updates feature. Thanks!
> >On Tue, 26 Jun 2007 02:22:04 -0400, "Rick Harmon"
> ><rharmon@xxxxxxxxxxxxxxxxxxx> said:
> > >
> > > Hi Everyone,
> > >
> > > During my phone call today with Eric, he stated that the virtual buffer
> > > problem has been fixed in Jaws 8.0. So I'm forced to retract my
> > > statement on my Blog post stating that the Virtual Buffer problem won't
> > > be fixed until Jaws 9 releases later this year. He stated that they
> > > fixed the specific bug that is causing the problem. Also that no one has
> > > been reporting the virtual buffer issue to tech support anymore. So
> > > essentially they don't have the problem there and they can't duplicate my
> > > reported issue about it happening to me. Eric stated that and I have to
> > > agree with that the problem doesn't occur often anymore. So if anyone
> > > can duplicate the problem and report it to FS support then they will look
> > > into it further. But since no one is reporting problems to tech support
> > > the problem is resolved as far as they are concerned.
> > >
> > > So if anyone can duplicate the problem they need to contact tech support
> > > with specific steps to duplicate it on their machines.
> > > Eric also stated that they have almost no customers using Vista that are
> > > reporting any issues to technical support and are concentrating on the
> > > Xp customers as that's where the bulk of their business is. They said no
> > > one reported the volume control issue to them until this week. He said
> > > no one has reported any of the windows mail issues either. So I don't
> > > know who is and who isn't using vista but if you are and you are having
> > > any of the problems that I noted then you all need to speak up and let
> > > support know about it. Because Eric said no one is calling in with any
> > > Vista issues that he knows of.
> > >
> > > Rick
> > >
> > >
> > > =======
> > >
> > > Visit my webpage and podcast feed at:
> > > http://www.blind-geek-zone.net
> > > and my web Blog at:
> > > http://blind-geek-zone.blogspot.com/
> >Christopher Hallsworth
> >E-mail: chrishallsworth@xxxxxxxxxxxxxx
> >Skype name chrishallsworth7266
> >MSN: ch9675@xxxxxxxxxxx
> >
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Christopher Hallsworth
E-mail: chrishallsworth@xxxxxxxxxxxxxx
Skype name chrishallsworth7266
MSN: ch9675@xxxxxxxxxxx
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