Re: Jaws 9 reading problems on laptop
- From: "Tom Lange" <trlange@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 27 Feb 2009 06:00:38 -0800
Hi Troy,
You wrote:
Hello All,
Earlier this week I had my Dell laptop restored to factory settings by my
tech, not Dell, and I don't know what difference that makes, but I've
noticed that since I've reinstalled Jaws 9 that when I go to the Jaws
cursor to read anything it won't read the majority of the time, even
things it normally does read. In most cases reading with the pc cursor is
fine. When I'm right arrowing reading tabs though it won't read the name
of the tab either in the Jaws cursor or the pc cursor, all it says is tab.
Does anybody have any idea what might be wrong?
Well, I'll take a guess. Sounds like the video intercept isn't installed
properly. Go to Start, Programs, Jaws 9.0, Tools and Video Intercept Manager
and see what it says. I had similar trouble on a machine at work and that
was the issue. You could also get FS tech support's opinion on this, too.
Good luck.
Tom
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