Re: JFW problem in Outlook 2007

  • From: Daniel McGee <mc-g@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sat, 19 Feb 2011 14:13:30 +0000

Hi try turning off your Jaws virtual curse you can do this with the command Jaws key letter Z. Once you have done this do control home to get to the top of the message. Type what ever yu are typing to your email, send it. Once its sent remember to turn back on the jaws virtual curser with the same keystroke. Other wise jaws won't announce things correctly! I hope this helps you! I have to do this all the time with windows live mail 2009 I don't know why it does it but I would of thought that FS would of sorted it by now. Oh well. Its not much of a big deal. Just another keystroke to remember. LOL

Thanks
Daniel

--------------------------------------------------
From: "Cy Selfridge" <cyselfridge@xxxxxxxxxxx>
Sent: Friday, February 18, 2011 11:37 PM
To: <jfw@xxxxxxxxxxxxx>
Subject: RE: JFW problem in Outlook 2007

Hello there,
Well, I occasionally have the same problem using W7 64 bit, JAWS 11.147, Outlook 2007. Upon occasion I cn not reply to a message but if I close it out (the message) and re-enter it I can then reply using ctl+R. I have some other anomolies but, right now, I can not get it together enough to describe them. (sad face)
I do *NOT* have NVDA on my laptop.
Cy, The Anasazi

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Lafond, Eileen
Sent: Friday, February 18, 2011 11:30 AM
To: jfw@xxxxxxxxxxxxx
Subject: JFW problem in Outlook 2007

Hi,

I have been testing NVDA on another very non-robust computer and using JFW on my main computer. I am doing a comparison of the two screen readers.

This morning we put NVDA on my main computer and also this morning we upgraded to Adobe Reader 8. Now in OutLook 2007 I cannot reply to some of my email messages. I can reply to some, but not all. On the ones that I cannot reply it is because JFW thinks that we are in a website. When I put a 't' he says table and when I do an 'h' he says no headings found. So therefore, I cannot respond to these people. But other emails I can respond to and I cannot figure out the difference between them and why it has started today.

I un-instaled NDVA in case that was the problem and the problem presists. So I don't know if it caused some problem that the un-instaling didn't take away or if the problem is the upgrading ofAdobe Reader 8.

We noticed that the default in Outlook 2007 had changed to html and we changed it to plain text, but it changed itself back each time we went into a message and tried to do a reply.

I am using JFW version 11.

Any suggestions?

Eileen La Fond
Work phone: (206) 386-0011
email: eileen.lafond@xxxxxxxxxxx


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