RE: JFW, Windows 7, Office 2010

  • From: "Bonnie Vegiard" <bvegiard@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 1 Sep 2010 19:31:35 -0500

Wow, that really made a difference, at least for the first 10 messages I've
tried. Funny thing is that I used alt F4 to close messages for years, and
then an upgrade several years ago (don't remember if it was Office 03 or 07)
and suddenly I was shutting down the whole program every time I used that. I
had to re-learn to use escape. Now it looks like I have to re-learn to use
alt F4 again! I wonder how many crashes it will take me to do that.


But at least this is an immediate solution. Thanks very much.




From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Adrian Spratt
Sent: Wednesday, September 01, 2010 7:23 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: JFW, Windows 7, Office 2010


Bonnie, I am not a JAWS 7 user, but sometimes in XP I find it necessary to
close a message with alt-F4. If I'm inside a message, it doesn't close the
email program.


Not a solution, but a possible workaround.



From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Bonnie Vegiard
Sent: Wednesday, September 01, 2010 8:05 PM
To: jfw@xxxxxxxxxxxxx
Subject: JFW, Windows 7, Office 2010

Hi all,


Ever since I've had my new system-windows 7, latest JFW, Office 2010-I've
had a problem with exiting emails using escape (I don't' know of another way
to exit emails). Approx. 1 out of every 10 times, Outlook would crash when I
hit escape. I got the details on the problem and sent it to FS support, but
they were unable to re-produce the problem and suggested I try some Windows
repair stuff. Then I began running Zoomtext along with JFW for the times
when I'm getting frustrated, and the problem escalated to 1 in 3 times the
crash occurred.


I got frustrated with JAWS tonight and turned it off (it wasn't reading
anything in Skype all of the sudden) and it occurred to me to  try exiting
emails with no JAWS but using Zoomtext.  I went through 30 emails very
quickly, and not one crash. But I can't really read my email, much too slow
and difficult without speech.


So, mostly I want to know if anyone else is experiencing anything else like
this and what I should do to pursue this with FS.


Thanks, Bonnie

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