Re: JAWS 9 Word & IE 7 Problems

  • From: "Patrick Kwanashie" <patrick.kwanashie@xxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sat, 8 Dec 2007 17:46:18 -0500

Perhaps, changing the view to "normal" will help. I have encountered a similar problem on one of my computers and changing the view as stated usually does the trick.



----- Original Message ----- From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Saturday, December 01, 2007 8:23 PM
Subject: Re: JAWS 9 Word & IE 7 Problems


Hi, if only your machine is affected, try doing a repair. If that doesn't work, try doing an uninstall, including shared components, then reinstall. This should solve your problems. I can tell you that I have no known issues using JAWS 9 and Office 2003, including Word and Excel. Good luck. ----- Original Message ----- From: "Mark Arnold" <marnold@xxxxxxxxxxx>
To: "JFW List" <jfw@xxxxxxxxxxxxx>
Sent: Sunday, December 02, 2007 12:54 AM
Subject: JAWS 9 Word & IE 7 Problems


Hello List,

I am running the latest version of JAWS 9 on several machines. So far it performs well on all but one. The machine I am having problems with is running XP Home Edition and Office 2000. Here are the problems I am experiencing: 1 When in Word, I cannot read anything with the PC curser. I can use the Jaws curser to read text but nothing with the PC. I have some residual vision and I can tell that the curser is moving but it will not read using the PC curser. 2 When typing in Outlook Express, JAWS will read as I type but will not read when I try to review the text. Again, I can use the JAWS curser but not the PC. 3 Finally, when in IE 7, The text will not highlight when I select it. I have changed the verbosity option to show highlighted text on screen but it does not show up. I wondered if these problems might be display settings but nothing I have changed in respect to screen resolution has improved things. Anyone have any suggestions? One last thing, I have recompiled scripts in both IE and Word but again, no luck.

Thanks in advance,
Mark


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