This isn't really a JAWS question, but it sounds like she's got a spyware infection on her computer. You might want to investigate that. If you have any other questions on this, please take them to private emails or another list, since as stated it's not really relevant to JFW. James, List Admin -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Ray Campbell Sent: June 18, 2009 3:19 PM To: jfw@xxxxxxxxxxxxx; blindtech@xxxxxxxxxxxxxxx Subject: How to Remove Malware Doctor from a Computer? Hello: I have a client running Windows XP and JAWS 9.0. I'm not sure how this happened, but she's getting message very frequently that say that she is running the unregistered version of Malware Doctor. She wants Malware Doctor removed from her computer as she has other Antivirus protection. I had her go into the control panel, then to add/remove programs and we searched for Malware doctor. It wasn't on the list of programs. Anyone know how we can remove Malware Doctor? Thanks, Ray Campbell, Adaptive Technology Help Desk Technician The Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312.997.3651 (Voice/Relay) or 888.825.0080 (Voice/Relay) ray.campbell@xxxxxxxxxxxxxxxxxxxxx www.thechicagolighthouse.org -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx