Re: How to Remove Malware Doctor from a Computer?

  • From: Judith Bron <jbron@xxxxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Thu, 18 Jun 2009 15:53:18 -0400

Ray, Last week I kept getting a message to download a malware prevention program. I called my teck and he took a look. It turned out that my computer was infected with malware. Check it out. I have a good anti-virus program, but it didn't catch the malware. This sounds suspiciously like what I had. Judith ----- Original Message ----- From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>

To: <jfw@xxxxxxxxxxxxx>; <blindtech@xxxxxxxxxxxxxxx>
Sent: Thursday, June 18, 2009 3:19 PM
Subject: How to Remove Malware Doctor from a Computer?


Hello:

I have a client running Windows XP and JAWS 9.0.  I'm not sure how this
happened, but she's getting message very frequently that say that she is
running the unregistered version of Malware Doctor.  She wants Malware
Doctor removed from her computer as she has other Antivirus protection.

I had her go into the control panel, then to add/remove programs and we
searched for Malware doctor.  It wasn't on the list of programs.

Anyone know how we can remove Malware Doctor?

Thanks,



Ray Campbell, Adaptive Technology Help Desk Technician
The Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312.997.3651 (Voice/Relay) or 888.825.0080 (Voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
www.thechicagolighthouse.org

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