Hi how are you? When you upgraded the jaws software, did you also upgrade the software maintainance agreement? If you did, then you should be able to use jaws on three computers as well as having the ability to use the next upgrades of jaws that happen to be released. I hope that this helps. ----- Original Message ----- From: Isak Sand To: JFW Sent: Tuesday, October 20, 2009 11:32 PM Subject: Problems with the upgrading Hi! When I started using JAWS 10, I got a new license, which should allow using of allso JFW 11 and 12, shouldn't it? The problem is that I can't activate the stable release of JAWS 11. Or I can, but it says that authorisation is for an earlier version of this product. In the about-window of JFW 10, reads that I've 0 upgrades remaining. I ask, has something changed on Freedom Scientific, (the license allows you to use only one version of JAWS), or have I got a wrong license code? This is a small problemn, since JAWS 11 doesn't contain any big changes, but I wander... -- Isak from Finland