Katherine- Works here. Are you using the Windows Live that is a replacement for Outlook Express, or are you using the Windows Mail program within VISTA? Cher >>> "Katherine Schulz" <katherineschulz6266@xxxxxxx> 5/30/2008 11:51 AM >>> Control shift c doesn't work. Katherine ----- Original Message ----- From: Cher Bosch ( mailto:Cher.Bosch@xxxxxxxxxxx ) To: jfw@xxxxxxxxxxxxx Sent: Friday, May 30, 2008 7:31 AM Subject: Re: Accessing The Contacts List In Windows Live Mail Control-Shift-C moves you to contacts. You can apparently then use the applications key to perform most normal commands. I don't see anything on the view menu either, except that in my menu, tiles was checked by default and I changed this to list. Hope this helps a little. Cher >>> "Katherine Schulz" <katherineschulz6266@xxxxxxx> 5/28/2008 8:13 PM >>> Hello, I was told by a friend that there is a problem accessing the contacts in Windows Live Mail using Jaws. I was told this could be worked around by going to the contacts list, then to the view menu and customize folders. When I tried this, there was no customize folders. The only thing that said customize was toolbar, which I did not install when I installed WLM. If someone could tell me how to access the contacts list, I would appreciate it. I am using Jaws 6.20 and XP Home Edition. Katherine