[jawsscripts] Re: Forcing restoration of Virtual PC Cursor, from a cursor named FSDom edit2 cursor?
- From: "Jim Snowbarger" <snowman@xxxxxxxxxxxxxxxx>
- To: <jawsscripts@xxxxxxxxxxxxx>
- Date: Mon, 15 Dec 2014 21:48:20 -0600
In my case, I think I can reproduce it. It is on an internal corporate page
that I cant' share. But, all I have to do is to alt+tab away from Firefox
to look up something. And, when I alt tab back, I'm stuck in PC cursor
land.
I need to try the call this week, and see what happens.
-----Original Message-----
From: jawsscripts-bounce@xxxxxxxxxxxxx
[mailto:jawsscripts-bounce@xxxxxxxxxxxxx] On Behalf Of Geoff Chapman
Sent: Monday, December 15, 2014 9:32 PM
To: jawsscripts@xxxxxxxxxxxxx
Subject: [jawsscripts] Re: Forcing restoration of Virtual PC Cursor, from a
cursor named FSDom edit2 cursor?
Wow! thank you thank you Jim for this response!
Even though it doesn't as yet provide a solid solution! :) It is just so
comforting when someone else can at least reproduce/identify the actual
issues!
This is proving a real lengthy stumbling block for me here, towards
resolving this client being able to access certain kinds of tasks in his
workplace.
And my question would be, is it a reasonable concern to express that the
tech support specialist one might at least initialy encounter upon calling,
might not have actually as much depth of knowledge/experience , as perhaps
you would have yourself anyway on this?
Is there any kind of known hierarchy of tech support specialist levels, that
one can request at customer's desire?
It's such a tricky problem to explain/demonstrate to people too! especially
since one other scripter whose been providing assistance, cannot actually
reproduce this at his end at all!
Suggesting that it's some kind of weird timing interaction issue with the
way the page is behaving?
----- Original Message -----
From: "Jim Snowbarger" <snowman@xxxxxxxxxxxxxxxx>
To: <jawsscripts@xxxxxxxxxxxxx>
Sent: Tuesday, December 16, 2014 2:17 PM
Subject: [jawsscripts] Re: Forcing restoration of Virtual PC Cursor, from a
cursor named FSDom edit2 cursor?
> I've been thinking about this one, but with no good solution. I run
> into it myself, especially with FireFox, where the PC cursor will get
> activated instead of virtual, and it is very difficult to go virtual
> again.
> I ask jaws@xxxxxxxxxxxxxxxxxxxxx, but was tol to call in for a tech
> support specialist. I haven't tried that yet.
> But, the only solutions I have found involve clicking on the page, but
> that is risky since I don't want to make a change to the page.
> I just re-ran DocumentLoadedEvent, but that did not address it.
> If I find a solution I'll sure post.
>
>
> -----Original Message-----
> From: jawsscripts-bounce@xxxxxxxxxxxxx
> [mailto:jawsscripts-bounce@xxxxxxxxxxxxx] On Behalf Of Geoff Chapman
> Sent: Sunday, December 14, 2014 8:48 PM
> To: jawsscripts@xxxxxxxxxxxxx
> Subject: [jawsscripts] Forcing restoration of Virtual PC Cursor, from a
> cursor named FSDom edit2 cursor?
>
> Mighty Scripters.
> I'm trying to address a seemingly tiny, yet proving ridiculously
> formidable
> issue. Where for some obscure reason of which I am not as yet cognisent,
> a
> particular corporate customer service web app I'm dealing with, when this
> particular popup occurs, to what GetActiveCursorName, is calling a opup
> pweb app I've simply got to make virtual pc cursor active again, from
> being
> forced into the situation where a particular cursor type, which I've never
> heard of before, which GetActiveCursorName returns as, "FsDom Edit2
> Cursor,"
> is forced into being active by this particular web app I'm working with.
>
> obviously Jaws+Zed, doesn't do anything to restore focus to Virtual PC,
> and, short of clicking in the actual window, which although it indeed has
> focus for this particular wierd cursor-type, executing the RouteJawsToPc
> command, obviously does absolutely nothing to bring the jaws cursor
> anywhere
> near the element/window I need to click in!
>
> And, if I don't click in that window, and click anywhere else on the
> screen,
> just to wake up virtual pc focus, the popUp disappears.
>
> Any thoughtsmuch appreciated!
>
> Thanks much.
>
> Regards
>
> Geoff Chapman.
>
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