Ring up technical support is the first thing you should do and try and see if you can resolve the problem. Nigel Political correctness has no sense of fun. ----- Original Message ----- From: "Husna Begum" <mail@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx>; <jaws-uk@xxxxxxxxxxxxx> Sent: Thursday, April 27, 2006 4:27 PM Subject: [jaws-uk] plus net > Hi, > > has any one found that plus net is no longer always on broad band access? > lately it seems that when ever I want to use the internet it's gone off > and > I have to turn the modem off and on (some times several times) before it > comes on for a few minutes before giving up for the day and going again. I > am on the £18.99 ADSL home serf annual contract. should I change to a > different contract with plus net? I used to find them really good before. > what contract should I change to with plus net? or should I go for a > completely different provider? if you change to a different contract on > the > plus net service does the always on aspect improve? because it is getting > really annoying now. and also does any one know when the highly advertised > speed increases are coming online? because plus net told me in march last > year that they would occur in august 2005 and I still don't see it > happening. > > thanks, > Husna > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > -- > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.1.385 / Virus Database: 268.5.1/326 - Release Date: 27/04/2006 > > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq