I don't have any trouble with Plusnet at home, and I don't think it has much to do with any package you are on they are all pretty reliable. The possibilities are that there is a local technical difficulty leading to the local telephone exchange. Or, you may have some problem at the ADSL modem end, it may be that during the process of testing your line for 8mb that you are encountering compatability problems. It would be wise maybe to ask if such tests are being carried out in your area with Plusnet and also to see if you can get updated firmware for your ADSL modem. Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk ----- Original Message ----- From: Husna Begum To: access-uk@xxxxxxxxxxxxx ; jaws-uk@xxxxxxxxxxxxx Sent: Thursday, April 27, 2006 4:27 PM Subject: [jaws-uk] plus net Hi, has any one found that plus net is no longer always on broad band access? lately it seems that when ever I want to use the internet it's gone off and I have to turn the modem off and on (some times several times) before it comes on for a few minutes before giving up for the day and going again. I am on the £18.99 ADSL home serf annual contract. should I change to a different contract with plus net? I used to find them really good before. what contract should I change to with plus net? or should I go for a completely different provider? if you change to a different contract on the plus net service does the always on aspect improve? because it is getting really annoying now. and also does any one know when the highly advertised speed increases are coming online? because plus net told me in march last year that they would occur in august 2005 and I still don't see it happening. thanks, Husna ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq