hello tidd thanks for the advice , i will try s and s and fs tech support , , in case i have some software conflicting with jaws . frank -----Original Message----- From: Tiddy Ogg Sent: Friday, June 21, 2013 9:20 AM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: incert key Frank, if you can get on to the Freedom Scientific web site, you can download any version of Jaws in demo mode. As long as you have the product key and all that stuff you can then authorize it. That'll solve problems if the fault is with the version you have on CD. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of frank Sent: 20 June 2013 21:40 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: incert key hello tidd i am not getting the full range of functions from the jaws key , only three at the moment,i have a feeling that my jaws didd not download properly as it crashed my laptop twice , and i have only just managed to download the training material , which fs reader does not recognise, i may have to reinstall jaws again, but my laptop may crash again,. thanks for your help. frank -----Original Message----- From: Tiddy Ogg Sent: Thursday, June 20, 2013 3:30 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: incert key Hi Frank, The insert key is essential for most Jaws functions, so you have to sort this out. I don't want to teach granny to suck eggs, but... You must hold the insert key/caps lock key down while then pressing the other key. As for insert-J, that's a combination I've never used, (though it should work as you suggest.) I always toggle through the open windows with alt-tab until it comes up. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of frank Sent: 20 June 2013 11:42 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] incert key hello i have got the incert key sort of working, for example , i press caps lock and t , i get the title of the application i am using , but if i press incert plus j i will not get the jaws screen , do i have to go into jaws applications to get it to work. a bit hit and miss. thanks for any advice frank ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq