Frank, It is highly unlikely that there will be 2 Caps Lock keys. However, it is quite likely that there will be an Insert key somewhere on your laptop as well as the Caps Lock key. This can be handy for some keystrokes if it frees up say your right hand to then also use your left hand. In my experience, many laptops have the Insert key somewhere up near the top right of the keyboard. If the laptop has an added numberpad on the right side of the keyboard, it may be in the normal location at the bottom left of the number pad. If your keyboard is already set to "Laptop" in the Jaws options, can I ask what makes you think it isn't currently working? If, for example, you press Caps Lock + the letter "T", does Jaws say "Title is ......"? If it does, then the Caps Lock is working as your Jaws key. Let us know what the symptoms of the problem are as you see it. Regards, Jamie -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of frank Sent: 19 June 2013 07:35 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: incert key hello i checked that setting and it was set to laptop , thanks for your help, wondering if there is two caps lock key . frank -----Original Message----- From: tom.reid21@xxxxxxxxxxxxxxx Sent: Tuesday, June 18, 2013 10:31 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: incert key Hi frank, It's by default if keyboard is set to laptop. Look under basics options and you'll see a choice of keyboards, says use keyboard layout, desktop, laptop. Choose laptop. Tom Tom -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of frank Sent: 18 June 2013 22:27 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] incert key hello i am baffled , i have a laptop using jaws 14 professional , i know that the jaws incert key is the caps lock key, i am not sure if this key is supposed to work by default , or do i have to check a box in the jaws setting centre, i have had a look but i am not sure what i am doing. looking through the training material and as yet i can not find out how to do this. thanks for any help frank ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq