Hi Ali; Can you see whether you can bring up https://passport.com? Note: https, *not* http. This is just to check whether you're having problems with secure sites over the web, or whether the problems are just limited to the messenger service. Also, are you using a firewall, and if so, which one? Also, are you using the latest version of Windows Messenger? The version that first shipped with the original version of XP had security holes, and won't work. It might be worth trying Windows Update to see if there's a later version available. Will ----- Original Message ----- From: Alistair Kelly To: jaws-uk@xxxxxxxxxxxxx Sent: Monday, December 27, 2004 10:59 AM Subject: [jaws-uk] Windows Messenger error message? Hi to all! Using JFW 4.5.1 AND XP home I am having a bit of a nightmare with windows messenger, following my festive adventures with MS Messenger I now am having problems with Windows Messenger, on trying to sign in using the sign in on start up option I find that it will not do this and reportsas follows; Cannot sign in, https or tcp problem please wait till your isp resolves this issue and try later. I do not understand the error message as all other areas such as E mail and internet access are functioning fine. Interestingly, Windows Messenger then displays me as signed in, yet I'm clearly not as I recieve no alerts of any kind. any thoughts? I have tried to re-install the programme and also tried a system restore to an earlier date but to no avail! Thanks Alistair Alistair Kelly ally.kelly@xxxxxxxxxxxx MSM: allykelly@xxxxxxx if you can keep your head while all around you are losing theirs you really should start to worry!