Catherine thank you for this I will try laptop later and see if I hear the Balloon message again, I Emailed the local company Geekos who said Kaspersky was a superb anti-virus and sent them a bundle of Emails including the large PDF from National Consumer council plus RNIb Sharon Hoylake's and waited expertly, just got in a message from Trevor Montague, the employee of Geeko's local firm who clean it off my Toshiba in early December, I reminded them of their commitment and in comes a message saying if Trevor Montague comes he will charge me and he said on no account put on Sp3 as it will be sure to have a conflict with Jaws, I should mention they know not a thing about any screen reader of course, so I have sent back a pretty sharp reply, of course I could have demanded a refund,he more or less insisted I needed Kaspersky and although once back to factory settings I had if I wished a 3 month trial of Norton, or he could have put back AVG which I had used for a couple of years he insisted that as I had no protection even whilst he may download AVG I agreed to Kaspersky.. this firm locally I was told by a local person is the best for people with Disabilities. I asked why seems they once did a service of a computer in a local Cheshire Home here I did phone the Cheshire home and they said Geeko's did a service on a computer they have,the computer is just an ordinary pc and they do not have any Vips or any Assistive tech..
I paid them over £147 plus to clean off Toshiba mainly because I was irritated by Freeserve, it may have been mainly "Cosmetic, but I did not think any Isp had the right to use my computer to advertise itself to me thanks so much ----- Original Message ----- From: <catherineturner2007@xxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx> Sent: Friday, May 09, 2008 1:40 PM Subject: [jaws-uk] Re: Sp3 Kaspersky and laptop
Hi Dorothy, Regarding clicking on baloons - if you have the latest version of JAWS, as soon as you hear the baloon message press the left mouse key (numpad slash) which should perform a click on it. Personally when I've been without anti virus/firewall I've only gone online for essential things, not worth the risk. You've probably explained this before but why don't you get another anti virus program which will work with JAWS? I can see the annoyance if you've paid for a product and it won't work, but wouldn't it be better to save yourself the headache and get something you can use? Also, though it's doing the regular scan, if it finds something presumably JAWS won't be able to read the dialog. I would think you'd be much better off getting something accessible, it's pretty risky if you ask me having anti virus you can't use; unless you have someone sighted around to help I guess. Sure it's annoying it's not accessible and we can say it should be really; but in the meantime wouldn't you rather have something you can use? Catherine On 5/9/08, Dorothy Ingram-Gorban <dorothy.ingram-gorban@xxxxxxxxx> wrote:Hi List, I got away with no after effects on my Desktop Kaspersky was still according to Belark doing "real time scanning, however after the ratherprolonged download of Sp3 on laptop Kaspersky got turned off and computer said I had no protection. Was mention of a Balloon to click on, no idea how to find balloon, is there a trick to clicking on balloons. Last night Ithink I may have got Kaspersky back for a bit, remember this Anti-virus will not speak to screen readers, I only think the above because my Computer said something about "a key log tracker, it meant my key strokes were being followed. I once pointed this out to the Engineer at Geeko's when he set Kaspersky up. The key log tracker was of course Jaws! So whatever he did he had to make Kaspersky not think Jaws was a nasty bit of work. However this morning as Kaspersky is not active at all and I may have to contact theengineer I will work with it off, what are the risks please if I do go on line with Laptop temporarily. I will have some security I think from the Wireless Router and Ms own Security, but the fact the computer told me last night "your computer is at risk that would be Microsoft telling me that? OnFriday evening at 8 pm Kaspersky is set up to do a full scan, so far ithas done this. I wonder if I wait until 8 pm tonight if the laptop will doa full scan and fix itself. Since Geekos the firm who love Kaspersky so much would like it to work with Screen Readers I and others like NormanWaddington have been trying to get Ant-virus products to work with screenReaders, I guess we are on a hiding to nothing but we thought if we were actual users of the product we may have a better chance of applying pressureWell how else can we get changes that are asking not much just that anyscreen Reader should be able to expect a Anti-virus product to work with us. Dorothy ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq]** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq
