Dorothy That scotty on patrol message is from win patrol, which you can disable if it gets in the way from the system tray icon using insert F11. Right click on this and choose exit program and you should be good to go. I've noticed you mention this or something similar the other day but didn't have win patrol then, so didn't have the foggiest. Hope this solves that particular problem anyway I don't want to make a whole thread out of this, but wanted to let you know. Erica. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Dorothy Ingram-Gorban Sent: 14 March 2009 17:32 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] error message after download Hi, It has been a long time since I heard the "do not send message, in fact well over a year now, can you remind me how to get a fix on the error number, I have never managed this. Yesterday after Jaws update finally got past the Scottie on Patrol who put up a bit of a scrap, I had an error message, now I know in past many would ignore them due to the frequency of such happenings. however since the message seems to indicate Microsoft wants it to improve its service am I right in assuming the problem is a Ms Problem and not mine? Those long numbers we used to see have become almost a thingof the past when in Outlook Express and Ms Outlook, journalists used to earn a living writing about them, Remember BootCamp in the Telegraph? Dorothy ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq