[jaws-uk] Re: Problems With Jaws 6.0
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Fri, 7 Jan 2005 14:11:33 -0000
Hi Caroline,
When your system reports 100% CPU usage, can you see what
process is dominating use of the CPU?
George.
> -----Original Message-----
> From: jaws-uk-bounce@xxxxxxxxxxxxx
> [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of
> Caroline.Ford@xxxxxxxxxxxxxxxxx
> Sent: 07 January 2005 12:42
> To: jaws-uk@xxxxxxxxxxxxx
> Subject: [jaws-uk] Problems With Jaws 6.0
>
> Hello,
>
> I am using Jaws 6.00.406 on a Windows 2000 PC with service
> pack 3 installed. I have a 1.6 Pentium 4 and 1 gb of RAM.
I
> also have a PowerBraille 65/80 attached.
>
> During the two years I have been using this PC, I have
never
> known it to spontaneously re-boot, but since installing
Jaws
> 6.0 just before Christmas, it has done so four times.
There
> is no warning that the PC is going to re-boot except that
the
> system becomes rather sluggish and Jaws will no longer
report
> what is under the cursor as normal. Refreshing the screen
> with Insert+Escape cures this problem for a few seconds,
but
> then Jaws becomes unresponsive again.
>
> When this misbehaviour starts, I check in Task Manager and
my
> CPU usage is up at 100%. Shortly afterwards, the PC
> re-boots. On a couple of occasions, when I have noticed
> sluggishness setting in, I have managed to unload Jaws 6
and
> run 5.1 instead, after which point the system behaves
normally.
>
> Another problem I have found with Jaws 6 is that, when
> reading through a long text file in Wordpad (500k plus),
if I
> press Insert+2 for say all, Jaws starts reading in an
> entirely different position from where the cursor is
> situated. I don't know whether this is related to the
> sluggishness/re-booting problem or not, but there is
> definitely a problem which has been introduced into my
system
> with Jaws 6. Also, when holding down alt and pressing tab
to
> cycle through running applications, Jaws 6 only announces
the
> name of the program about 50% of the time. I frequently
have
> to release the alt key to find out which program I have
> actually landed on.
>
> The only difference in the programs I am now running is
that
> I am using Jaws 6.0 instead of 5.10. Nothing else has
been
> updated. Nothing is being written to the JFW.RPT file
when
> the crashes occur.
>
> I've tried repairing Jaws but this has had no effect.
>
> I have reported this problem to FS but have not had a
> response. If anyone else has experienced strange symptoms
on
> a PC with similar specs to mine, or if anyone has any
ideas
> about what I should try to do to get things working
properly
> again, I'd be glad to hear from you. I like some of the
new
> features of Jaws 6, but feel that it's safer to revert to
5.1
> for the time being until this problem can be resolved.
>
> Regards,
>
> Caroline Ford.
>
>
************************************************************
**
> ***************************
> Confidentiality: This communication contains information
> which is confidential and may be legally privileged. It is
> for the exclusiveuse of the intended recipient(s). If you
> are not the intended recipient(s), please note that any
> distribution, copying or use ofthis communication or the
> information in it is strictly prohibited.
>
> If you have received this communication in error, please
> notify the sender immediately and then destroy any copies
of it.
>
> Opinions, conclusions and other information in this
> e-mailthat do not relate to the official business of North
> Lincolnshire Councilshall be understood as neither given
nor
> endorsed by it.
>
> Communications will be monitored regularly to improve our
> service and for security and regulatory purposes and
> therefore you should neither expect nor intend any e-mail
to
> be private in nature.
>
> Viruses: please remember that the Internet is not a 100%
> secure communications medium. Although we have taken steps
to
> ensure that this e-mail and attachments are free from
> viruses, we advise that in keeping with good computing
> practice the recipient(s) should satisfy themselves that
it
> is free from any virus or other harmful component as we do
> not accept responsibility for any loss or damage it may
cause
> to your computer systems.
>
************************************************************
**
> ***************************
>
>
> ** To leave the list, click on the immediately-following
link:-
> **
[mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
> ** If this link doesn't work then send a message to:
> ** jaws-uk-request@xxxxxxxxxxxxx
> ** and in the Subject line type
> ** unsubscribe
> ** For other list commands such as vacation mode, click on
the
> ** immediately-following link:-
> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq]
> ** or send a message, to
> ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>
>
This Message has been scanned for viruses by McAfee Groupshield.
** To leave the list, click on the immediately-following link:-
** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** jaws-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subjectúq]
** or send a message, to
** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Other related posts:
