[jaws-uk] Problems With Jaws 6.0
- From: Caroline.Ford@xxxxxxxxxxxxxxxxx
- To: jaws-uk@xxxxxxxxxxxxx
- Date: Fri, 7 Jan 2005 12:42:10 +0000
Hello,
I am using Jaws 6.00.406 on a Windows 2000 PC with service pack 3
installed. I have a 1.6 Pentium 4 and 1 gb of RAM. I also have a
PowerBraille 65/80 attached.
During the two years I have been using this PC, I have never known it to
spontaneously re-boot, but since installing Jaws 6.0 just before Christmas,
it has done so four times. There is no warning that the PC is going to
re-boot except that the system becomes rather sluggish and Jaws will no
longer report what is under the cursor as normal. Refreshing the screen
with Insert+Escape cures this problem for a few seconds, but then Jaws
becomes unresponsive again.
When this misbehaviour starts, I check in Task Manager and my CPU usage is
up at 100%. Shortly afterwards, the PC re-boots. On a couple of
occasions, when I have noticed sluggishness setting in, I have managed to
unload Jaws 6 and run 5.1 instead, after which point the system behaves
normally.
Another problem I have found with Jaws 6 is that, when reading through a
long text file in Wordpad (500k plus), if I press Insert+2 for say all,
Jaws starts reading in an entirely different position from where the cursor
is situated. I don't know whether this is related to the
sluggishness/re-booting problem or not, but there is definitely a problem
which has been introduced into my system with Jaws 6. Also, when holding
down alt and pressing tab to cycle through running applications, Jaws 6
only announces the name of the program about 50% of the time. I frequently
have to release the alt key to find out which program I have actually
landed on.
The only difference in the programs I am now running is that I am using
Jaws 6.0 instead of 5.10. Nothing else has been updated. Nothing is being
written to the JFW.RPT file when the crashes occur.
I've tried repairing Jaws but this has had no effect.
I have reported this problem to FS but have not had a response. If anyone
else has experienced strange symptoms on a PC with similar specs to mine,
or if anyone has any ideas about what I should try to do to get things
working properly again, I'd be glad to hear from you. I like some of the
new features of Jaws 6, but feel that it's safer to revert to 5.1 for the
time being until this problem can be resolved.
Regards,
Caroline Ford.
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