Caroline, May well be totally unrelated to your problem, but this is the only ref to that Intel graphics card number on the FS knowledge base that I could find. There may even be by now, more recent drivers at the location they suggest. Cheers, Robin. Details of Selected Bulletin Bulletin Type: FAQ Date Posted: 11/11/2002 Product Name: JAWS for Windows Version: Any Category: Speech Question: What can I do if JAWS announces "Blank" when arrowing through Word or Outlook Express on my HP Pavillion PC? Answer: The system has an Intel 82845G/GL integrated chipset and is on board a HP Pavillion system running Windows XP Home. Download and install the chipset drivers from the HP website, dated 6/21/02, Version 6.13.1.3162. This solution was confirmed to fix a problem in JAWS 4.02, however, the solution may assist with other JAWS versions as well. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Caroline.Ford@xxxxxxxxxxxxxxxxx Sent: 10 January 2005 09:59 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Problems With Jaws 6.0 Hello, Scott, I'm glad I'm not the only one with the problem where Alt+Tab doesn't announce the name of the application I've landed on in Jaws 6. Which video card do you have in your PC? I wonder whether this problem is video related. Mine is an Intel(R) 82845G/GL Graphics Controller. George, the following is a list of my running processes. my CPU usage is only at 90% at present, but JFW.exe itself is probably the main culprit. It usually takes about four hours for the CPU usage to reach 100% but I have reached 90% this morning after only about an hour of use. I would be interested to know if you can glean anything from the following list. Regards, Caroline. Applications Processes Performance Image Name PID CPU CPU Time Mem Usage System Idle Process 0 00 0:24:02 16 K System 8 25 0:00:53 216 K smss.exe 144 00 0:00:00 336 K winlogon.exe 164 00 0:00:00 2,444 K csrss.exe 168 00 0:00:02 1,612 K services.exe 216 00 0:00:01 4,840 K lsass.exe 228 00 0:00:01 1,328 K ctalogd.exe 352 00 0:00:00 976 K ctad.exe 372 00 0:00:00 1,712 K svchost.exe 424 00 0:00:00 3,236 K LEXBCES.EXE 456 00 0:00:00 2,392 K SPOOLSV.EXE 488 00 0:00:00 4,804 K LEXPPS.EXE 516 00 0:00:00 3,140 K CAGENT32.EXE 652 00 0:00:01 2,996 K xferwan.exe 664 00 0:00:00 1,456 K svchost.exe 684 00 0:00:00 6,444 K jfw.exe 704 25 0:07:28 44,328 K LPDSVC.EXE 728 00 0:00:00 2,992 K ntrtscan.exe 772 00 0:00:01 3,112 K OfcPfwSvc.exe 808 00 0:00:00 3,568 K regsvc.exe 832 00 0:00:00 732 K mstask.exe 848 00 0:00:00 2,936 K stisvc.exe 876 00 0:00:22 2,036 K tmlisten.exe 928 00 0:00:00 5,200 K winmgmt.exe 976 00 0:00:02 168 K svchost.exe 988 00 0:00:00 4,320 K PS97EE.EXE 1140 00 0:00:02 2,020 K explorer.exe 1156 00 0:00:05 5,084 K jhookldr.exe 1252 00 0:00:00 1,724 K wordpad.exe 1272 00 0:00:02 6,996 K SMTray.exe 1452 00 0:00:00 1,716 K igfxtray.exe 1460 00 0:00:00 3,104 K hkcmd.exe 1476 00 0:00:00 3,244 K EM_EXEC.EXE 1492 00 0:00:00 3,196 K PccNTMon.exe 1512 00 0:00:00 3,872 K cdplayer.exe 1544 00 0:00:00 3,612 K internat.exe 1556 00 0:00:00 2,212 K nhldaemn.exe 1564 00 0:00:00 1,608 K naldaemn.exe 1576 00 0:00:00 1,528 K nlnotes.exe 1588 00 0:00:36 26,164 K namgr.exe 1652 00 0:00:01 1,752 K taskmgr.exe 1656 50 0:00:00 3,056 K End Process Processes: 42 CPU Usage: 90% Mem Usage: 230408K / 4088312 ************************************************************************ ***************** This E Mail, with attachments if any, is confidential and is intended solely for the use of the individual or organisation to whom it is addressed. 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