Hi, It is possible the laptop could have another language version preinstalled. I have heard of this before where an OEM puts their image onto the laptop and it is not the *country* specific version of Windows. What make of laptop is it? I can never remember how to check the version of Windows installed - there is a way to get the country info out of it, its not obviously available IIRC. Thanks. Andrew. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Amro Bilal Sent: 01 March 2005 22:11 To: Jaws Emailing List Subject: [jaws-uk] Pretty strange - Jaws 6 Authorisation Ok group, here's an odd one for you. After I installed J6 from the CD I got off S&S, I chose to activate using the net and followed the prompts until I got that message which says that activation had been successful. When I clicked the OK button on that message, another box appeared saying; and here's the problem: "This application is not authorized for use with this language of the operating system. Call your local access technology dealer or contact Freedom Scientific at 727-803-8000or sales@xxxxxxxxxxxxxxxxxxxxx for information about updating your authorization". If I click ok on the above dialog box Jaws goes into the 40 minutes demo mode, and every time I restart J6 the same language incompatibility message appears along with that little activation box which asks if you want to start activating your version of Jaws. In other words I can't get J6 to authorise. Some more info which might be relevant: - I'm using an up to date XP English version Home Edition SP2. - Both the Default input language and the Installed services are English UK in the Languages page/Regional and language options, and no other languages are installed. - Before installing this Jaws 6 which I received on a CD, I uninstalled the downloadable Jaws 6 which I was using, and I chose to keep my settings. - Uninstalling Jaws and reinstalling it again didn't work. - I bought my laptop from PC World so there's nothing funny about it *Smile*. I contacted S&S but they asked for some more time to investigate and I'm not blaming them, I think that this is a weird one. So, anyone can crack this mystery? Hope I explained things well. Thanks for any feedback I may receive. Amro ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subjectúq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq