OK, thanks for that.
I think I have solved the issue ...
I have unchecked both "enable protected mode on start up" and "enable
enhanced security" in preferences.
So far so good and the "open parent document" issue has disappeared and I
can read the document.
Many thanks - Sue.
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx <jaws-uk-bounce@xxxxxxxxxxxxx> On Behalf
Of Richard Moore
Sent: 01 September 2019 14:14
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: PDF Documents
Not sure if this will help but when I open a pdf document, when I am in the
document I press the jaws key plus space bar follow by the letter O and then
the letter D. Depending on the size of the document it could take a few
minutes for the process to scan the pdf document. If it takes a few minutes
you will hear a clicking sound to let you know it is scanning the document.
After this you should be able to read the document.
Richard
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Sue Williams
Sent: 31 August 2019 18:43
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] PDF Documents
Hi all,
I have recently open several PDF documents and can't read them. They seem to
open fine but all I can see and read is "open parent document". What does
that mean and how do I get round it or close it? Oh, using latest JAWS 2019
version and Adobe DC I think it is.
Any info appreciated.
Many thanks - Sue.
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