[jaws-uk] Re: PDF Documents

  • From: "Sue Williams" <Williams_S_A@xxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Sun, 1 Sep 2019 16:29:36 +0100

OK, thanks for that.

I think I have solved the issue ...

I have unchecked both "enable protected mode on start up" and "enable
enhanced security" in preferences.

So far so good and the "open parent document" issue has disappeared and I
can read the document.

Many thanks - Sue.

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx <jaws-uk-bounce@xxxxxxxxxxxxx> On Behalf
Of Richard Moore
Sent: 01 September 2019 14:14
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: PDF Documents

Not sure if this will help but when I open a pdf document, when I am in the
document I press the jaws key plus space bar follow by the letter O and then
the letter D.  Depending on the size of the document it could take a few
minutes for the process to scan the pdf document.  If it takes a few minutes
you will hear a clicking sound to let you know it is scanning the document.
After this you should be able to read the document.

Richard




-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Sue Williams
Sent: 31 August 2019 18:43
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] PDF Documents

Hi all,
I have recently open several PDF documents and can't read them. They seem to
open fine but all I can see and read is "open parent document". What does
that mean and how do I get round it or close it? Oh, using latest JAWS 2019
version and Adobe DC I think it is.

Any info appreciated.

Many thanks - Sue.

 

 



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