Hi, I have tried that and although it seems to read pdfs now and the
JAWS OCR function starts, the OCR doesn't come up with any results as it
once used to. It clicks a few clicks then goes silent...
Any thoughts?
Many thanks,
Veronica
On 16/05/19 16:06, Sue Williams wrote:
Hi,
I've also contacted Sight and Sound.
I was told to open Adobe Reader and try going to the "edit" tab, then go to
" preferences". Once in there, go to " security (enhanced)" and untick"
enable protected mode view".
I have just done this and it appears to have solved the issue for me. Have
opened several PDF documents and they are now reading.
Give it a try. Hope this helps.
Many thanks - Sue.
------Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx <jaws-uk-bounce@xxxxxxxxxxxxx> On Behalf
Of Veronica Whymant
Sent: 16 May 2019 15:57
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: PDF Documents
Hello,
I have also just started to have that problem too. I have tried to recognise
the pdfs with the JAWS OCR programme but it announces that "it has failed to
start". I contacted Sight and Sound who tried to do a remote repair but it
didn't work so they have contacted Freedom Scientific and I am awaiting a
reply. If anyone has any advice, I would be pleased to receive it!
Thanks,
Veronica
On 16/05/19 14:58, Sue Williams wrote:
Hi,issue.
I'm using the latest JAWS 2019 version, Windows 10 and Adobe Reader DC.
For some reason I am unable to read any PDF documents. After opening the
document all I hear from JAWS is blank when I go up and down the document.
I just noticed this after opening a new PDF document just emailed to me.
I've since looked at some other PDF documents which until today I could
read. They are also just saying blank and I can't read them.
Does anyone have any ideas as to the problem or how to fix it?
I vaguely recall someone else posting on here recently with a similar
Any help appreciated.
Many thanks - Sue.
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