Shirley, if that doesn't work: a while ago I inadvertently hit ctrl+h which collapses threads in OE (presumably also in Outlook). Steve Pallett to the rescue on that occasion. I made these notes: Ctrl+h collapses messages in OE. To uncollapse them: View menu, Current View, go into that submenu, up arrow to "Group messages by conversation", press Enter. There's also "Collapse" and "Expand" in the View menu, but this affects only the message in focus. HTH, John. ----- Original Message ----- From: "Mostafa Al'mahdy" <mostafa.almahdy@xxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Monday, December 12, 2011 5:17 PM Subject: [jaws-uk] Re: Outlook Express query. > Shirley: > If that's occuring temporarily, you may just refresh the selected scripts, > refreshing the screen should've facilitated as well. > Best wishes. > It's always hope that gives meaning to life. > __________________________________ > ----- Original Message ----- > From: "shirley clow" <shirley.clow@xxxxxxxxxxxx> > To: <jaws-uk@xxxxxxxxxxxxx> > Sent: Monday, December 12, 2011 6:49 PM > Subject: [jaws-uk] Outlook Express query. > > >> Hello all, >> Could someone please explain to me why I am getting the words collapsed >> and expanded in my in-box. >> >> Many thanks, >> >> Shirley. >> >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** jaws-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq