Thanks for that. It happened to me. I restored, which cured it briefly, then the problem returned. I've now switched to Thunderbird. Belinda wrote: > This is not a Jaws issue, but just in case anyone else is having this > problem I thought I'd let people know about this. > > A friend recently had a problem with Outlook Express reading and sending > messages and using the address book. Error messages were > "There was an error opening this message. An error has occurred" > And "The Address Book failed to load. Outlook Express is incorrectly > configured" > etc. > > I did some searching on the internet and finally discovered this was caused > by a MSoft update KB911567. I restored to a previous point and the problem > was gone. > See this link to read about someone finding this out: > http://forums.computeractive.co.uk/thread.jsp?forum=11&thread=83512. > Or this link to read about how to uninstall just that update: > http://www.oehelp.com/OETips.aspx#14 > > Belinda > > > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq