[jaws-uk] Re: Outlook Express problem caused by MSoft update KB911567
- From: "Belinda" <bcpfizz@xxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Tue, 25 Apr 2006 14:42:12 +0100
Yes I forgot, the problem will return if you have automatic updates turned
on, as that update will just be installed again later, so you then need to
turn that update off manually.
Here's what this page http://www.oehelp.com/OETips.aspx#14 tells you about
this:
You can uninstall the patch as follows:
1. Go to Control Panel | Add / Remove Programs.
2. Make sure the checkbox that says Show Updates is checked.
3. Page down the list until you see Security Update KB911567.
4. Click on remove to uninstall the patch.
5. eml files of unsent messages will then open as unsent, as they did
prior to the installation of the patch.
To prevent this update from being installed again, go to Control Panel |
Automatic Updates and disable the automatic install of the updates and
rather have it prompt you. After it prompts you to install the update again,
make sure you choose Custom install and then uncheck that 911567 update.
Then when prompted select never to ask again about this update.
----- Original Message -----
From: "TIDDYogg" <oggy@xxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Tuesday, April 25, 2006 2:18 PM
Subject: [jaws-uk] Re: Outlook Express problem caused by MSoft update
KB911567
> Thanks for that. It happened to me. I restored, which cured it
> briefly, then the problem returned. I've now switched to Thunderbird.
>
>
> Belinda wrote:
>> This is not a Jaws issue, but just in case anyone else is having this
>> problem I thought I'd let people know about this.
>>
>> A friend recently had a problem with Outlook Express reading and sending
>> messages and using the address book. Error messages were
>> "There was an error opening this message. An error has occurred"
>> And "The Address Book failed to load. Outlook Express is incorrectly
>> configured"
>> etc.
>>
>> I did some searching on the internet and finally discovered this was
>> caused
>> by a MSoft update KB911567. I restored to a previous point and the
>> problem
>> was gone.
>> See this link to read about someone finding this out:
>> http://forums.computeractive.co.uk/thread.jsp?forum=11&thread=83512.
>> Or this link to read about how to uninstall just that update:
>> http://www.oehelp.com/OETips.aspx#14
>>
>> Belinda
>>
>>
>>
>>
>>
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>>
>>
>>
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** To leave the list, click on the immediately-following link:-
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** unsubscribe
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