[jaws-uk] Re: On line banking
- From: "keith" <k.clyde@xxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Thu, 21 Sep 2006 21:11:02 +0100
Hi Ken,
Many thanks for your very encouraging response.
I read on the Halifax web site that they are shortly changing things to make
the site even easier to use.
In order to view a demo I was told that I needed Java. I downloaded and
installed this. Is Java actually needed to use the site? And what's the big
thing about Java? Please excuse my ignorance.
With best wishes,
Keith
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Ken Reid
Sent: 21 September 2006 20:57
To: JAWS Users
Subject: [jaws-uk] On line banking
Hello,
I have been using Halifax on line banking for about 3 months, to manage 3
accounts. I have found it very simple to navigate, although there are a lot
of blank lines that take a bit of cursoring through. Most of it seems
fairly intuitive, although I have not yet tested everything. Paying a Visa
account on line from my current account is very easy, and I think I get a
longer credit period than using paper, I am also able to leave paying to the
last minute, which I could not do if I had to find time to get to a branch.
I did have some problems getting set up. I never found out for sure if it
was a Jaws issue or some gremlin in the site. I had to escalate through
their trouble shooting system, but they were supportive in testing and
finding a resolution.
Sadly I have not found that it results in any more money in my bank
accounts!
On Dorothy's issue, it is scary that a manager is so totally ignorant of his
responsibilities under the DDA, both to his customers and employees, after
more than 10 years on the statute books. If you see him again, let him know
that not only is there money available from the government, but it could
cover 100% of the costs of reasonable adjustments, although they do like
employers to make a contribution if they can.
All the best,
Ken
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