[jaws-uk] Re: On line banking
- From: "Ray Hazan" <raymond@xxxxxxxxxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Sat, 23 Sep 2006 06:51:33 +0100
Hi Keith,
I have been banking with Bank of Scotland for many years now.
They opened a savings account on Halifax a while ago without any reference
to we customers!
I have Jaws v 7.1 and have experienced no trouble in accessing my account.
I haven't touched Jaws at all.
Good luck,
Ray
----- Original Message -----
From: "Keith" <k.clyde@xxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Thursday, September 21, 2006 9:11 PM
Subject: [jaws-uk] Re: On line banking
> Hi Ken,
>
> Many thanks for your very encouraging response.
>
> I read on the Halifax web site that they are shortly changing things to
> make
> the site even easier to use.
>
> In order to view a demo I was told that I needed Java. I downloaded and
> installed this. Is Java actually needed to use the site? And what's the
> big
> thing about Java? Please excuse my ignorance.
>
> With best wishes,
>
> Keith
>
> -----Original Message-----
> From: jaws-uk-bounce@xxxxxxxxxxxxx
> [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Ken Reid
> Sent: 21 September 2006 20:57
> To: JAWS Users
> Subject: [jaws-uk] On line banking
>
>
> Hello,
> I have been using Halifax on line banking for about 3 months, to manage 3
> accounts. I have found it very simple to navigate, although there are a
> lot
> of blank lines that take a bit of cursoring through. Most of it seems
> fairly intuitive, although I have not yet tested everything. Paying a
> Visa
> account on line from my current account is very easy, and I think I get a
> longer credit period than using paper, I am also able to leave paying to
> the
> last minute, which I could not do if I had to find time to get to a
> branch.
>
> I did have some problems getting set up. I never found out for sure if it
> was a Jaws issue or some gremlin in the site. I had to escalate through
> their trouble shooting system, but they were supportive in testing and
> finding a resolution.
>
> Sadly I have not found that it results in any more money in my bank
> accounts!
>
> On Dorothy's issue, it is scary that a manager is so totally ignorant of
> his
> responsibilities under the DDA, both to his customers and employees, after
> more than 10 years on the statute books. If you see him again, let him
> know
> that not only is there money available from the government, but it could
> cover 100% of the costs of reasonable adjustments, although they do like
> employers to make a contribution if they can.
>
> All the best,
>
> Ken
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