[jaws-uk] On line banking

  • From: "Ken Reid" <ken.reid@xxxxxxxxxxxxxxxxxxxxx>
  • To: "JAWS Users" <jaws-uk@xxxxxxxxxxxxx>
  • Date: Thu, 21 Sep 2006 20:56:57 +0100

Hello,
I have been using Halifax on line banking for about 3 months, to manage 3 
accounts.  I have found it very simple to navigate, although there are a lot of 
blank lines that take a bit of cursoring through.  Most of it seems fairly 
intuitive, although I have not yet tested everything.  Paying a Visa account on 
line from my current account is very easy, and I think I get a longer credit 
period than using paper, I am also able to leave paying to the last minute, 
which I could not do if I had to find time to get to a branch.

I did have some problems getting set up.  I never found out for sure if it was 
a Jaws issue or some gremlin in the site.  I had to escalate through their 
trouble shooting system, but they were supportive in testing and finding a 
resolution.

Sadly I have not found that it results in any more money in my bank accounts!

On Dorothy's issue, it is scary that a manager is so totally ignorant of his 
responsibilities under the DDA, both to his customers and employees, after more 
than 10 years on the statute books.  If you see him again, let him know that 
not only is there money available from the government, but it could cover 100% 
of the costs of reasonable adjustments, although they do like employers to make 
a contribution if they can.

All the best,

Ken
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