George (And anyone else who can help), after thinking I had solved the Netropa Hotkey problem by setting it to manual, it's just started up again. I've checked and it's still at manual. I've just been on the internet and press Insert + F7 to bring up the list of links and Netropa Hotkey was launched. To shut it down you need to press Alt + F4 and this also shuts down the opened program, so if you are on the internet you need to start from scratch, the same goes for any program you're working in. Has anyone any ideas how to get rid of this program? I've tried setting it to disabled but that doesn't make any difference. Barbara Email: barkingbabs@xxxxxxxxxxxxxxx MSN: barkingbabs@xxxxxxxxxxxxxxx Mobile: 07917710779 www.justgiving.com/cyder ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq