Hi Barbara, I take it you have a DELL system, and moreover it has a fancy Internet keyboard. See http://www.auditmypc.com/process/nhksrv.asp for a more detailed explanation. If you feel brave, try the following. George. Recommendation :=20 NHKSRV is sometimes responsible for literally eating up CPU cycles, up to 90% CPU usage sometimes. So, although NHKSRV is effectively a security feature, you may need to disable it and possibly completely disable hotkey support altogether. To disable, use The Ultimate Troubleshooter, or if you cannot see NHKSRV in The Ultimate Troubleshooter, go to "Control Panel \ Services" in WinNT4, or "Control Panel \ Administrative Tools \ Services" in Win2000/XP to set this service to "Manual". -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Barbara Wilson Sent: 07 May 2006 15:38 To: jaws-uk Subject: [jaws-uk] Netropa Hotkey Apologies that this question isn't entirely JAWS related but it's really beginning to annoy me and I wondered if someone could help. When I try to use certain keystrokes, mostly with the FunctionKeys such as F2 to rename a file, a program called Netropa Hotkey is launched instead and it opens the internet, usually the PC World site comes up and sometimes that page where it says Page Can Not Be Displayed. Does anyone know how to disable this Netropa Hotkey thing as once it is launched, it is really difficult to get rid of it again and I can't get the Function Keys to do anything but bring it up! Help please and many thanks for any given! Barbara Email: barkingbabs@xxxxxxxxxxxxxxx MSN: barkingbabs@xxxxxxxxxxxxxxx Mobile: 07917710779 www.justgiving.com/cyder ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq