[jaws-uk] Re: Links in e-mails.
- From: "shirley clow" <shirley.clow@xxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Mon, 16 Sep 2013 13:14:19 +0100
Hello Cliff,
What you describe sounds just like my problem.
Links from companies seem to work fine, but a link added to a personal
e-mail seem to be the ones that don't.
I am using XP pro with Jaws 14 pro.
Thanks,
Shirley
----- Original Message -----
From: "cliff williams" <cliff@xxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Monday, September 16, 2013 10:31 AM
Subject: [jaws-uk] Re: Links in e-mails.
> Hi Shirley, this is a tricky problem as there is quite a few things that
> can
> affect email links. If I get an email from a company like amazon or ebay,
> then the link usually works but if I get an email from a couple of people
> I
> know with a link in it then I have to copy it to the clipboard, close the
> email and go into i.e. and paste the link into the address bar. I can only
> assume it is something to do with the settings in their email settings
> that
> send the link as text not a url. They use win7 so not outlook express. I
> presume that when jaws 14 loaded it updated the video intercept and that
> is
> pretty choosy in so much that if you change your resolution etc. in
> display
> properties jaws can stop working properly. I use outlook express on the xp
> machine and have loaded jaws 14 with no problem generally with links so it
> might be worth your while to turn off j14 and start up your previous
> version
> of jaws and see if the problem still arises. I am not sure, but I think by
> doing this, the old version will use the later version of the video
> intercept so if the links work then that should eliminate v.i. from the
> equation which presumably only leaves html settings in jaws
> configuration(?). Hope this helps.
> regards cliff
>
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