[jaws-uk] Re: JAWS 9 and Malware
- From: "Amro Bilal" <info@xxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Thu, 30 Jun 2011 11:44:09 +0100
Hi Jim, sounds like load of old balls to me. But of course I could be
totally wrong. You could unload Jaws from your memory (quit Jaws) and then
use either Narrator, SA To Go or, Thunder or NVDA to finish the update and
see if it works. This way you'll eliminate the possibility of Jaws
interfering if it indeed is.
Let us know how it goes. I am intrigued.
Cheers,
Amro
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Jim Williams
Sent: Wednesday, June 29, 2011 7:55 PM
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] JAWS 9 and Malware
Hi List,
JAWS 9, XP Home Malwarebytes
Has anyone with the exact same setup as mine above had any problem with
updates from Malwarebytes.
I have had 2 failures in trying to update to the latest Malware anti virus
databases in the last few weeks. I am currently in contact with their
support team and in their latest communication to me they state:
"This may be related to your JAWS software. We have another error from that
software, it references an 'out of memory'
issue. Currently there is no way for us to code around it as it happens due
to the way JAWS works, hooking the Windows operating system"
Malware state this after I sent a screenshot of my system.
Anyone else had similar issues? Note I am using JAWS 9 and cannot afford to
upgrade at present.
Jim Williams.
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