Hi Amro, Since you posted this message, I've had at least 3 updates come through from Malware while JAWS was running and no problem at all. So I'm leaving things well alone for now. Jim -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Amro Bilal Sent: 30 June 2011 11:44 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: JAWS 9 and Malware Hi Jim, sounds like load of old balls to me. But of course I could be totally wrong. You could unload Jaws from your memory (quit Jaws) and then use either Narrator, SA To Go or, Thunder or NVDA to finish the update and see if it works. This way you'll eliminate the possibility of Jaws interfering if it indeed is. Let us know how it goes. I am intrigued. Cheers, Amro -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Williams Sent: Wednesday, June 29, 2011 7:55 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] JAWS 9 and Malware Hi List, JAWS 9, XP Home Malwarebytes Has anyone with the exact same setup as mine above had any problem with updates from Malwarebytes. I have had 2 failures in trying to update to the latest Malware anti virus databases in the last few weeks. I am currently in contact with their support team and in their latest communication to me they state: "This may be related to your JAWS software. We have another error from that software, it references an 'out of memory' issue. Currently there is no way for us to code around it as it happens due to the way JAWS works, hooking the Windows operating system" Malware state this after I sent a screenshot of my system. Anyone else had similar issues? Note I am using JAWS 9 and cannot afford to upgrade at present. Jim Williams. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq