[jaws-uk] Issues reading PDF's / Convenient OCR

  • From: Sarah Stephenson-Hunter <sarah.stephenson-hunter@xxxxxxxxxxxxxx>
  • To: "jaws-uk@xxxxxxxxxxxxx" <jaws-uk@xxxxxxxxxxxxx>
  • Date: Tue, 2 Apr 2019 15:26:00 +0000

Hi all,
I've recently started a new job and am using Jaws 2018 on both a Windows 10 
laptop and desktop.

I have previously been able to read PDF's ok or if necessary have used the 
convenient OCR ability in Jaws to access image pdf's.  On both machines when I 
open a PDF Jaws doesn't read any of the text even if I use the Jaws cursor and 
it isn't given me the message I'm used to to ask if I'd like to run convenient 
OCR.  Similarly if I save the file and then go to the applications menu and 
choose the option to "recognise with Jaws" nothing happens.

This is really frustrating and I could really do with being able to access 
pdf's.

Any help / suggestions great fully appreciated.

With kind regards,

Sarah


** To leave the list, click on the immediately-following link:-
** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** jaws-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to 
** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq

Other related posts: