Hi,
It's happening on all pdf documents which is weird as I used to be able to at
least read some of them.
Many thanks,
Sarah
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On ;
Behalf Of Ismail Saloo
Sent: 02 April 2019 20:38
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Issues reading PDF's / Convenient OCR
Your problem can happen if the document hasn't been produced in PDF properly.
Does it happen on all PDF documents?
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx <jaws-uk-bounce@xxxxxxxxxxxxx> On Behalf Of
Sarah Stephenson-Hunter
Sent: Tuesday, April 2, 2019 4:26 PM
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Issues reading PDF's / Convenient OCR
Hi all,
I've recently started a new job and am using Jaws 2018 on both a Windows 10
laptop and desktop.
I have previously been able to read PDF's ok or if necessary have used the
convenient OCR ability in Jaws to access image pdf's. On both machines when I
open a PDF Jaws doesn't read any of the text even if I use the Jaws cursor and
it isn't given me the message I'm used to to ask if I'd like to run convenient
OCR. Similarly if I save the file and then go to the applications menu and
choose the option to "recognise with Jaws" nothing happens.
This is really frustrating and I could really do with being able to access
pdf's.
Any help / suggestions great fully appreciated.
With kind regards,
Sarah
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