Hi Barry, Been down that route too. Same thing. George. > -----Original Message----- > From: jaws-uk-bounce@xxxxxxxxxxxxx > [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Dj Paddy > Sent: 10 September 2005 21:22 > To: jaws-uk@xxxxxxxxxxxxx > Subject: [jaws-uk] Re: Installing JAWS from CD > > Hi George. > > What about trying to start the installshield manually by > having them press, > > windows key R to go into run. > > Then typing > > x:\setup.exe > > X of course being their cd-rom drive. > > Does this start the installshield or the Jaws Start applet? > Dj Paddy > > Technology is dominated by two types of people: > Those who understand what they do not manage. > Those who manage what they do not understand. -- Putt's Law > > ----- Original Message ----- > From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> > To: <jaws-uk@xxxxxxxxxxxxx> > Sent: Saturday, September 10, 2005 9:16 PM > Subject: [jaws-uk] Installing JAWS from CD > > > I have a client who has had to reformat their hard drive > after a serious virus infection. It's a Windows 98SE > system. > > When they put in their JAWS 4.5 CD, they get the usual > musical JAWS jingle and installation message, which ends > with telling you to press the Enter key to continue. > > They press the Enter key, and it simply replays the > installation message again, telling you to press the Enter > key to continue. They simply cannot get past this stage. > > Has anyone any suggestions? > > George. > > > __________ NOD32 1.1213 (20050909) Information __________ > > This message was checked by NOD32 antivirus system. > http://www.eset.com > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subjectúq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq