Two thoughts in this regard and in follow up to David's reply: 1. David- Please make sure that you have the 'automatically add words to vocabulary' checkbox checked on the Corrections tab in Options; I think Brian and I will disagree about this setting. IMHO if this isn't set than the system will 'learn' during the active session, then discard when exiting even if 'save user files' is active. 2. Gary- it sounds like there's an issue with some of the entered special words/phrases. This can be from a number of sources. I've had this myself with some select words/phrases and find that I usually map a new 'voice token' (aka spoken form) it will resolve. Is it feasible to create a new user and import custom words and commands to see if the system won't start listening to you? -ed. From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Gary Wunder Sent: Thursday, September 18, 2014 11:18 AM To: j-say List Subject: [j-say list] Vocabulary problem I am having a strange problem that I doubt has anything to do with the J-Say interface, but I listed here in the hope that someone will have seen it. I think I saw something similar recently, but it was related to Outlook 2013 and I am using 2010. What I am finding is that words I have entered into my vocabulary seemed no longer to be retained with the case I have specified. When I say national federation of the blind, all of this is entered in lowercase. This is so, even though the organization's name appears in mywords.txt and even though it has also been added to the vocabulary manually with the case in which I wish it to appear. This does not mean that all of the words that I have added to the vocabulary fail to work. I have a friend named Shelia who spells her name differently from the way other people spell Sheila. I therefore have created a phrase called Sheila friend, and when I say it the name is spelled Shelia as I want it to be. So, I can consistently reproduce the problem of Dragon ignoring the case of things that I have sometimes painstakingly entered, but I can't say that it is ignoring everything in my words or that I have added using the vocabulary editor. Any ideas? Gary