Hi Harry Regarding the keyboarding issue with no speech as you type, try pressing insert+figure 2 on the main qwerty keyboard repeatedly until jaws says characters. That should help. Brian From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Harry Brown Sent: 01 July 2011 18:52 To: j-say@xxxxxxxxxxxxx Subject: [j-say list] 2 problems Hi all, I'm using a gateway laptop, running windows xp pro, and jaws 12.0.525, and j-say pro 9, and dragon pro 11. Right now, I'm back to typing emails. I have 2 problems: 1. I have no speaking keys. There's something in j-say that shuts up my keys and no key talks, so, hopefully, I'm typing the right letters. 2. I've got a very strange problem, and that is, when I unplug my head set microphone, I got no audio at all, so, I had to do a hard shut down of my computer. Anyone know why that happens? Harry