[iyonix-support] Re: Uncommanded shut-down
- From: CJE Sales <sales@xxxxxxxxxxxxxxx>
- To: iyonix-support@xxxxxxxxxxxxx
- Date: Mon, 25 Jul 2011 09:44:16 +0100 (BST)
On Sun 24 Jul, John wrote:
>
> On 23 Jul, Richard Ashbery <riscos@xxxxxxxxxxxxx> wrote:
> > Same here - I can reproduce a crash where a certain bit of software in
> > conjunction with other Applications crashes the OS and a reset is
> > required which will normally re-boot the machine. Every now and again
> > it freezes where I have to switch the power off at the wall, wait 5
> > minutes and reset the power. This is on an Aria but when the absolute
> > freeze occurs it requires the power supply to completely discharge
> > otherwise I get a disc error.
> There's a difference here: this is an actual shut-down, not a freeze.
When you say shutdown, I presume you mean that it is just switching off, not
going through the actual software shutdown procedure?
> > Makes you wonder! Good idea to eliminate as much software as possible -
> > obviously suspect any new additional applications/modules/Absolutes etc
> Well, I tried John's suggestion and shut down more or less everything: I
> didn't know whether the picture could be put up here, so it's at
> http://www.johnwoodhouse.co.uk/Tasks.jpg
> You can see that more or less nothing in software terms was running and yet
> it still shut down. This seems to me, unless I have missed something, that
> it rules that out?
>
> It seems to keep coming back to the PSU: why, if power is on, does pushing
> the power button on the front not work? In fact, this morning I had to
> cycle the rear switch twice before it would come alive. Doesn't that
> suggest something to do with the PSU?
> Is Chris Evans reading and have a clue?
Whilst not a typical PSU problem, it does sound like it might be a possible
faulty PSU which is causing the problem. If you give us a call, we can hire
you a new PSU for a couple of weeks to test and see if the problem goes away
when the new PSU is fitted.
Andrew
--
CJE Micro's / 4D RISC OS Specialists
Tel: +44 (0)1903 523222 Fax: +44 (0)1903 523679
Email: sales@xxxxxxxxxxxxxxx Web: http://www.cjemicros.co.uk/
Snail mail: 78 Brighton Road, Worthing, BN11 2EN, England.
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