I think I've done something to lock myself out of an ISA server. :( Funny thing is that I wasn't making any firewall changes at the time. Comcast decided to do maintenance in the middle of my configuration efforts. Now I can't connect back in. I can't get in using PcAnywhere or Terminal Services. (No I didn't install PCAnywhere it was already there.) I don't see a doc anyplace on what all needs to be allowed for terminal services to work. NIC configuration, System Policies, Firewall Policies, Services running. I need to walk the guy on the other end through checking all of this for me. Anyone know of a doc? Alternatively I can fly down to San Antonio but I'd rather not. Thanks, Amy