[isalist] Re: Error establishing a VPN to the ISA server
- From: "Glenn P. JOHNSTON" <glenn.johnston@xxxxxxxxxxx>
- To: <isalist@xxxxxxxxxxxxx>
- Date: Wed, 28 Jun 2006 14:00:42 +1000
I don't believe it.
I've just been offered a return first class plane ticket, a nights
accomodation, 2 nights if need be, all expenses + how ever many hours it takes
at my normal hourly rate to go see the director in person and fix this for him
so he can get his e-mail !
"Well I'll loose a whole day on this", "Fine, then charge us for every hour
your away, just get it fixed !"
________________________________
From: isalist-bounce@xxxxxxxxxxxxx on behalf of Thor (Hammer of God)
Sent: Wed 28/Jun/2006 13:45
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] Re: Error establishing a VPN to the ISA server
http://www.ISAserver.org
-------------------------------------------------------
OWA would be a great "backup" solution in the rare case where the local
Ethernet LAN is the same logical subnet as their own offices, even if he
couldn't sync. But, in your case of having a jackass for a client, you're
kind of stuck.
An easier thing to do would be to get a little Linksys NAT router to stick
in between. Plug the hotel ethernet to the "Internet" port, and plug the
laptop into a "LAN" port. That way he'll get a local 192.168.1 address and
have no problems. Plus, there is no configuration needed at all. The
defaults will work just fine. Just plug it in and go.
t
On 6/27/06 8:29 PM, "Glenn P. JOHNSTON" <glenn.johnston@xxxxxxxxxxx> spoketh
to all:
> I'm told he refuses to use OWA as he can't sync his mail with the OST on his
> notebook. There is just no helping some people, no matter how hard you try to
> be helpful and solve their problem, they just refuse all help on principle !
>
> Also they passed on to me, that in his yelling and screaming his demanding to
> know 'Why someone did not realise this would happen, and get it fixed before
> hand, so I can get my e-mail"
>
> I really feel sorry for the IT guy at the site, his early 20's, finished a
> development oriented IT degree last year, is quite bright really, but is still
> just learning the finer points of the winserver environment, supporting XP
> etc, and it working toward his MCSE, having passed the first 2 exams in the
> last couple of months. He reports to this Director, and from what I can see,
> gets one hell of a serve from him as soon as anything a little bit odd occurs.
>
> I can't see a away around this, without the Director having to do something
> out of the ordinary, which apparently, is just not an option, and have just
> told them that.
>
> I've suggested the only possibly way, I can see, is to go out and purchase a
> wireless broadband card from someone local, get it on the net, set up a
> notebook with it and his e-mail, and get it express couriered to him. He'd
> have it early eveing or first thing in the morning.
>
> There was a chocking sound on the other end of the phone, "but then he'd have
> to carry 2 notebooks back ! " and "What do I do if he gets it and it does not
> work ?" ..................................
>
> Find another job came to mind..
>
> ________________________________
>
> From: isalist-bounce@xxxxxxxxxxxxx on behalf of Thor (Hammer of God)
> Sent: Wed 28/Jun/2006 12:49
> To: isalist@xxxxxxxxxxxxx
> Subject: [isalist] Re: Error establishing a VPN to the ISA server
>
>
>
> http://www.ISAserver.org
> -------------------------------------------------------
>
> Well, it would have worked other than the gw on the hotel being the same as
> the SBS box... Bad luck there. But, I've had to do this several times for
> the exact same scenario with my people. Seems the Marriott and I thought
> alike in our IP schemes ;)
>
> You could always just add another IP address to the SBS box (well, you could
> if it were a "regular" server install-- I don't know what you'd have to go
> through on SBS to do that.) That would work, though.
>
> Not much we can do about a guy who wants to scream more than get the job
> done, though. I'd tell him that if he wanted his email to STFU and do what
> was needed. It's not like it is anyone's "fault." There are other options
> you have, but they would all require him doing *something*.
>
> I'm assuming that OWA is not an option for some reason?
>
> t
>
>
> On 6/27/06 7:37 PM, "Glenn P. JOHNSTON" <glenn.johnston@xxxxxxxxxxx> spoketh
> to all:
>
>> The internal IP of the SBS server is 192.168.110.2, G/W on the hotel BB
>> service is also 192.168.110.2 unfortunately !
>>
>> I tried the static route on my home ADSL service by changing the internal
>> private IP to match the Hotel's to play with, and everything else works, I
>> can
>> get to the internet and other clients networks fine, but I can not get to
>> anything on the remote network after the tunnel is connected, of the client
>> with the problem.
>>
>> Putting the static route in I doubt will work anyway, the fellow will
>> probably
>> just yell and scream as soon as he is asked to do anything remotely
>> technical,
>> expecting it to be magically fixed from this end.
>>
>> ________________________________
>>
>> From: isalist-bounce@xxxxxxxxxxxxx on behalf of Thor (Hammer of God)
>> Sent: Wed 28/Jun/2006 12:27
>> To: isalist@xxxxxxxxxxxxx
>> Subject: [isalist] Re: Error establishing a VPN to the ISA server
>>
>>
>>
>> http://www.ISAserver.org
>> -------------------------------------------------------
>>
>> All he has to do is set a static route for the SBS box's IP to the gateway
>> address of the VPN endpoint.
>>
>> IOW, if the SBS box is 192.168.110.101, and his PPP VPN interface got
>> assigned something like 192.168.110.11 from the RRAS server (do an IP config
>> to see what ip his PPP adapter is, or look at the RRAS properties of the
>> connection) then you would have him do a:
>>
>> ROUTE -p add 192.168.110.101 mask 255.255.255.255 192.168.110.11
>>
>> That way, when he attempts to access the SBS server, the request will route
>> down the VPN rather than broadcasting on the "local" 192.168.110.x network.
>>
>> t
>>
>>
>> On 6/27/06 7:13 PM, "Glenn P. JOHNSTON" <glenn.johnston@xxxxxxxxxxx> spoketh
>> to all:
>>
>>> http://www.ISAserver.org
>>> -------------------------------------------------------
>>>
>>> Hi,
>>>
>>> Maybe, maybe not directly and ISA question, and I've posted this in an SBS
>>> forum as well, but you people are pretty bright & I thought you might have
>>> some worth while input on this.
>>>
>>> One of my clients has an issue with VPN tunnel. This has been inplace since
>>> Sunday afternoon, but they only rang me this morning.
>>>
>>> One of their directors is at a week long conference, and the Hotel where he
>>> is
>>> staying, has provides an in room broadband service.
>>> The BroadBand in the hotel is using a 192.168.110.0/24 address range, the
>>> internal address of the clients network at the office is also a
>>> 192.168.110.0/24 range.
>>>
>>> The VPN tunnel establishes fine, and the VPN connector on his notebook get
>>> an
>>> address, of course, in the 192.168.110.100 to 192.168.110.199 range of the
>>> DHCP server on the SBS server.
>>>
>>> Once the tunnel is established, he can acess nothing on the SBS. This is to
>>> be
>>> expected as the address ranges are the same, does anyone have any bright
>>> idea's on how to get around this. The Director is yelling and screaming
>>> about
>>> not being able to get his e-mail.
>>>
>>> Unfortunately he is out out direct reach in another state, and has very
>>> little
>>> tolerance for such problems.
>>>
>>> Regards
>>> Glenn
>>> ------------------------------------------------------
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>>>
>>
>>
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>>
>
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