[Ilugc] How to find the source of packet loss
- From: rajasuperman@xxxxxxxxx (Raja Subramanian)
- Date: Tue, 19 Apr 2011 22:27:36 +0530
On Apr 19, 2011 4:49 PM, "Preetish" <preetish.tripathi at gmail.com> wrote:
Thanks. I ran MTR and did see that there are packet loss on certain
hops ( outside our ISP's AS ) I have created a video and sent it to
the ISP. Lets see what they have to say.
Your ISP will counter this through your own admission that if you remove
your debian firewall the problem is resolved.
Plus, problems outside your ISP's AS are beyond their control anyway. There
is little they can do about it.
I think you should investigate along the lines that your debian firewall is
broken.
Put the Life Size end point outside the firewall, but in the same public ip
subnet/gateway as your firewall. If it works okay, then your firewall is
definitely the issue. Ensure it's connected to the same CPE router and all
other WAN equipment.
Also suspect the CPE router hardware and config. What router are you using
if any?
Are you running the VC traffic through a VPN tunnel during production use?
A small network diagram would help understanding your setup.
- Raja
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