[icon-discuss] Re: Very Urgent Help Requested this can't wait
- From: Jahmal Lovato <jahmallovato376@xxxxxxxxx>
- To: terrelljones0@xxxxxxxxx, <icon-discuss@xxxxxxxxxxxxx>,
- Date: Tue, 16 Sep 2008 00:17:06 -0600
What version of the software were you using at the time, and what are you using
now.
Thank you,
Jahmal
jahmallovato376@xxxxxxxxx
On Tue, 16 Sep 2008 01:12:44 -0500, Terrell Jones wrote:
>An external keyboard works fine. I'm going to resore my backup I made.
>Terrell
>
>----- Original Message -----
>From: "John Esak" <john@xxxxxxxxx>
>To: <terrelljones0@xxxxxxxxx>
>Cc: "icond" <icon-discuss@xxxxxxxxxxxxx>
>Sent: Tuesday, September 16, 2008 12:59 AM
>Subject: RE: [icon-discuss] Re: Very Urgent Help Requested this can't wait
>
>
>>Boy, I can really sympathize with your plight. Hopefully, they will have
>>some trick to completely reset everything back to normal... since you
>>certainly didn't do anything to cause the problem. The coincidence of it
>>happening during or after the transfer is strange. If the keys work
>>anything
>>like a regular computer keyboard... certain of them are handled by certain
>>parts of the keyboard ASIC. It used to be in very olden days that if you
>>plugged in a chip and one of the legs on the chip got bent up and didn't
>>really seat in the socket well... similar symptoms as you are experiencing
>>would happen. Only certain keys would work... or the whole set with the
>>control key wouldn't work... or just the odd numbered numbers, etc.
>>
>>I hate to say this is hardware related, but I don't see how it could be
>>anything else.
>>
>>Sounds stupid, but you should manually exercise every single key on the
>>unit
>>a few times... just to make sure nothing is stuck in the down position.
>>Also, jiggle the key lock switch on the bottom of the unit... although, of
>>course, this would certainly turn all keys on and off and I doubt it being
>>partially closed or open would cause what is happening to you... but just
>>run through every one of the keys individually.
>>
>>And finally, sorry not to have anything else of use... but try plugging in
>>an external USB keyboard to the dongle and see if the affected keys on it
>>work or not. This might disclose something... but, still I wouldn't know
>>where to go from there.
>>
>>Good luck,
>>
>>John
>>
>>
>>>-----Original Message-----
>>>From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-
>>>bounce@xxxxxxxxxxxxx] On Behalf Of Terrell Jones
>>>Sent: Tuesday, September 16, 2008 1:46 AM
>>>To: icon-discuss@xxxxxxxxxxxxx
>>>Subject: [icon-discuss] Re: Very Urgent Help Requested this can't wait
>>>
>>>Hello John,
>>>I do not have a docking station. My battery status is fine. Until I can
>>>get
>>>hold of APH, I'm stuck. Oh yeah, the number seven key does not work
>>>either.
>>>Terrell
>>>
>>>----- Original Message -----
>>>From: "John Esak" <john@xxxxxxxxx>
>>>To: <terrelljones0@xxxxxxxxx>
>>>Cc: "icond" <icon-discuss@xxxxxxxxxxxxx>
>>>Sent: Tuesday, September 16, 2008 12:26 AM
>>>Subject: RE: [icon-discuss] Very Urgent Help Requested this can't wait
>>>
>>>
>>>>Well, I'm up, but I have no idea how you should proceed. Since you
>>>>have
>>>>done the things you said, including a reflash and even installing an
>>>>earlier
>>>>version,... it certainly sounds like a coincidental hardware failure or
>>>>something.
>>>>
>>>>I'm jus curious. Do yo9u have a docking station? If so, the obvious
>>>>questions are do those buttons work on it? You could hope that they do
>>>>and
>>>>the problem is a mechanical one... although I'm doubting it
>>>>
>>>>If the unit was stuck in some sort of strange locked condition during
>>>the
>>>>wireless transfer... I would certainly think that doing the things you
>>>did
>>>>would fix this and get it rebooted and reflashed successfully. How is
>>>the
>>>>battery status... is there any chance it is way down?
>>>>
>>>>John
>>>>
>>>>P.S. - I'm sending this to the list, too, so others won't answer with
>>>the
>>>>same stuff.
>>>>
>>>>>-----Original Message-----
>>>>>From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-
>>>>>bounce@xxxxxxxxxxxxx] On Behalf Of Terrell Jones
>>>>>Sent: Tuesday, September 16, 2008 12:21 AM
>>>>>To: icon-discuss@xxxxxxxxxxxxx
>>>>>Subject: [icon-discuss] Very Urgent Help Requested this can't wait
>>>>>
>>>>>Hello,
>>>>>I have a very urgent request for help. I was trying to copy files from
>>>my
>>>>>computer to my braille plus over my wireless network. I was selecting
>>>>>files when suddenly my select button stopped functioning. I rebooted
>>>the
>>>>>unit and found program1, program2, and select would not work. I
>>>rebooted
>>>>>reflashed and installed an earlier version of the software with no
>>>>>results. It's 11:20 here. I'm in the central time zone. If anyone is
>>>up,
>>>>>please respond as soon as possible.
>>>>>Terrell
>>>>>
>>>>
>>>
>>>If you reply to this message it will be delivered to the original sender
>>>only. If your reply would benefit others on the list and your message is
>>>related to LevelStar or APH then consider sending your message to icon-
>>>discuss@xxxxxxxxxxxxxx
>>>
>>>
>>>Icon Discuss Mailing List
>>>icon-discuss@xxxxxxxxxxxxx
>>>//www.freelists.org/list/icon-discuss
>>>
>>>To unsubscribe from the list send a blank message with unsubscribe in the
>>>subject line to:
>>>
>>>icon-discuss-request@xxxxxxxxxxxxx
>>>
>>>To post to this list, send your message to:
>>>
>>>icon-discuss@xxxxxxxxxxxxx
>>>
>>>
>>>For answers to the most frequently asked questions about Icon and Braille
>>>+, Visit
>>>the LevelStar and APH FAQ pages:
>>>Visit the LevelStar FAQ page at
>>>http://www.levelstar.com/support-faqs.php
>>>Visit the APH FAQ page at
>>>http://sun1.aph.org/webcast/brailleplus2/faq.html
>>
>
>If you reply to this message it will be delivered to the original sender only.
>
>If your reply would benefit others on the list and your message is related to
>LevelStar or APH then consider sending your message to
>icon-discuss@xxxxxxxxxxxxxx
>
>
>Icon Discuss Mailing List
>icon-discuss@xxxxxxxxxxxxx
>//www.freelists.org/list/icon-discuss
>
>To unsubscribe from the list send a blank message with unsubscribe in the
>subject line to:
>
>icon-discuss-request@xxxxxxxxxxxxx
>
>To post to this list, send your message to:
>
>icon-discuss@xxxxxxxxxxxxx
>
>
>For answers to the most frequently asked questions about Icon and Braille +,
>Visit
>the LevelStar and APH FAQ pages:
>Visit the LevelStar FAQ page at
>http://www.levelstar.com/support-faqs.php
>Visit the APH FAQ page at
>http://sun1.aph.org/webcast/brailleplus2/faq.html
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