Boy, I can really sympathize with your plight. Hopefully, they will have
some trick to completely reset everything back to normal... since you
certainly didn't do anything to cause the problem. The coincidence of it
happening during or after the transfer is strange. If the keys work
anything
like a regular computer keyboard... certain of them are handled by certain
parts of the keyboard ASIC. It used to be in very olden days that if you
plugged in a chip and one of the legs on the chip got bent up and didn't
really seat in the socket well... similar symptoms as you are experiencing
would happen. Only certain keys would work... or the whole set with the
control key wouldn't work... or just the odd numbered numbers, etc.
I hate to say this is hardware related, but I don't see how it could be
anything else.
Sounds stupid, but you should manually exercise every single key on the
unit
a few times... just to make sure nothing is stuck in the down position.
Also, jiggle the key lock switch on the bottom of the unit... although, of
course, this would certainly turn all keys on and off and I doubt it being
partially closed or open would cause what is happening to you... but just
run through every one of the keys individually.
And finally, sorry not to have anything else of use... but try plugging in
an external USB keyboard to the dongle and see if the affected keys on it
work or not. This might disclose something... but, still I wouldn't know
where to go from there.
Good luck,
John
-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-
bounce@xxxxxxxxxxxxx] On Behalf Of Terrell Jones
Sent: Tuesday, September 16, 2008 1:46 AM
To: icon-discuss@xxxxxxxxxxxxx
Subject: [icon-discuss] Re: Very Urgent Help Requested this can't wait
Hello John,
I do not have a docking station. My battery status is fine. Until I can
get
hold of APH, I'm stuck. Oh yeah, the number seven key does not work
either.
Terrell
----- Original Message -----
From: "John Esak" <john@xxxxxxxxx>
To: <terrelljones0@xxxxxxxxx>
Cc: "icond" <icon-discuss@xxxxxxxxxxxxx>
Sent: Tuesday, September 16, 2008 12:26 AM
Subject: RE: [icon-discuss] Very Urgent Help Requested this can't wait
> Well, I'm up, but I have no idea how you should proceed. Since you
> have
> done the things you said, including a reflash and even installing an
> earlier
> version,... it certainly sounds like a coincidental hardware failure or
> something.
>
> I'm jus curious. Do yo9u have a docking station? If so, the obvious
> questions are do those buttons work on it? You could hope that they do
> and
> the problem is a mechanical one... although I'm doubting it
>
> If the unit was stuck in some sort of strange locked condition during
the
> wireless transfer... I would certainly think that doing the things you
did
> would fix this and get it rebooted and reflashed successfully. How is
the
> battery status... is there any chance it is way down?
>
> John
>
> P.S. - I'm sending this to the list, too, so others won't answer with
the
> same stuff.
>
>> -----Original Message-----
>> From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-
>> bounce@xxxxxxxxxxxxx] On Behalf Of Terrell Jones
>> Sent: Tuesday, September 16, 2008 12:21 AM
>> To: icon-discuss@xxxxxxxxxxxxx
>> Subject: [icon-discuss] Very Urgent Help Requested this can't wait
>>
>> Hello,
>> I have a very urgent request for help. I was trying to copy files from
my
>> computer to my braille plus over my wireless network. I was selecting
>> files when suddenly my select button stopped functioning. I rebooted
the
>> unit and found program1, program2, and select would not work. I
rebooted
>> reflashed and installed an earlier version of the software with no
>> results. It's 11:20 here. I'm in the central time zone. If anyone is
up,
>> please respond as soon as possible.
>> Terrell
>>
>
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