Hello Mia: It is very unlikely that you have lost files on your unit, as a battery drain would not cause this to occur. But you probably need a good hard Reset and perhaps a Reflash. Unfortunately, since you didn't specify which unit you have, I am unable to give you further direction, as the reflashing methods are different between the 2 units. So, let us know which unit you have and we'll be able to better direct you on what to do next. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> maiamoves@xxxxxxxxxxxxx 11/18/07 11:25PM >>> Hello all, Has this happened to you? My battery ran down when I fell asleep listening to a book. So, I charged it as usual. However, when I tried to use it, very little happens. All I can access is te wireless menu, status menu, recorder, planner, and a little bit of help. It will not give me the main menu including music player, library, internet, tools, utilities, games, etc. The main menu bar at the top, when pushed, says it's still loading and eventually times out and turns off the icon. I tried removing the battery for various lengths of time and doing a couple different resets with and without battery. I would love any ideas or support you may have. Thanks a lot. Maia