You have a point to make Erich? Make it.
And when I told them my dies had all corroded, they offered to sell me new ones.
I polished them out instead.
I swore by Dillon products for years, glad I don’t have to depend on them
anymore.
From: Thalheimer [mailto:thalheimer@xxxxxxx] ;
Sent: Monday, March 11, 2019 10:37 PM
To: Laurie Kraynick; hsa@xxxxxxxxxxxxx
Subject: Re: [hsa] Re: Blue to the rescue
Laurie,
The problem could be that Dillon has a No BS guarantee policy based on good
faith, honesty and mutual respect.
Big Ear
Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message --------
From: Laurie Kraynick <lauriekraynick@xxxxxxxxx>
Date: 3/11/19 20:21 (GMT-05:00)
To: hsa@xxxxxxxxxxxxx
Cc: Thalheimer Associates <thalheimer@xxxxxxx>
Subject: Re: [hsa] Re: Blue to the rescue
Reach out to them Boo, get my money back.
On Mon, Mar 11, 2019, 7:46 PM Sean Janicki <seanboy1835@xxxxxxxxx wrote:
They sent me a new primer alert thingy, all I had to do was ask.
I have a spare parts kit for my 650, and had one also for the square deal I
used to have, I replace parts as needed, springs and plastic things that I
consider wear and tear. I wait until I need several replenishments for the
spare parts kit before I put in a call.
Through 5 or 6 years of loading 45 on the square deal I broke a handful of the
link arms, one handle, and developed a crack in the main frame. Dillon sent a
return shipping label for the whole press. I made small scribe markings on all
the main parts, they sent me back a brand new press other than the tool head
and dies.
At that same time I upgraded to a 650 and was able to sell the square deal as
like new condition.
I have nothing but good things to say about Dillon
On Mon, Mar 11, 2019, 7:31 PM Laurie Kraynick <lauriekraynick@xxxxxxxxx> wrote:
True dat… I had to pay for a new primer alert thingy for my 550.
From: hsa-bounce@xxxxxxxxxxxxx [mailto:hsa-bounce@xxxxxxxxxxxxx] On Behalf Of ;
Rob Boudrie
Sent: Monday, March 11, 2019 7:08 PM
To: hsa@xxxxxxxxxxxxx; Erich Thalheimer
Subject: [hsa] Re: Blue to the rescue
good in your case, but Dillon has cancelled lifetime warrantys on electronic
products bought with that representation in place. If such a product fails, it
is replaced with one without the lifetime warranty.
On 3/11/2019 4:38 PM, Erich Thalheimer wrote:
Well, I must say I’m disappointed in Dillon Precision. It took them a whole 2
working days to send me my free parts to get my 650 back up and running – along
with the other free parts they sent me just because I asked for them. Did they
offer to hand deliver the parts and install them for me? No. Did they offer
to send me any X-rated photos of their Blue Press cover model? No.
Jeez, Mike Dillon would be turning over in his grave. ;-)
Erich Thalheimer
INCE Board Certified Acoustical Engineer
27 Peterson Road, Natick, MA 01760
H: (508) 651-9772
C: (617) 785-8249
<mailto:Thalheimer@xxxxxxx> Thalheimer@xxxxxxx
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